European Indiegogo Backer Zino tracking details

EVyildirim
Posts: 16
Joined: Tue Nov 27, 2018 7:13 am

Re: European Indiegogo Backer Zino tracking details

Post by EVyildirim » Thu Dec 27, 2018 6:05 am

Hello Ailsa,
Did you receive Fedex delivery? Status seems to be "not delivered".

User avatar
me_28b68NLTYo
Posts: 26
Joined: Wed Nov 21, 2018 7:40 pm
Location: Italia

Re: European Indiegogo Backer Zino tracking details

Post by me_28b68NLTYo » Thu Dec 27, 2018 6:16 am

For me....!? Nothing track number!?!? 😅😭

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: European Indiegogo Backer Zino tracking details

Post by Hubsan-Ailsa » Thu Dec 27, 2018 7:37 am

Dear Zino Backer,

It is still in the custom.We are tring our best to get this dispatch Zino to ship to Netherland office as soon as possible.

Further details will update in the Hubsan forum.

Thanks for your kindly patience and support.

Boegelein
Posts: 7
Joined: Sun Nov 18, 2018 2:25 am

Re: European Indiegogo Backer Zino tracking details

Post by Boegelein » Thu Dec 27, 2018 2:03 pm

Are there any informations about order nr. 2590? How long will it take? Ordered batterie is almost here...

Misi3k
Posts: 25
Joined: Sun Oct 14, 2018 2:20 am

Re: European Indiegogo Backer Zino tracking details

Post by Misi3k » Thu Dec 27, 2018 2:17 pm

Hubsan-Ailsa wrote:
Thu Dec 27, 2018 7:37 am
Dear Zino Backer,

It is still in the custom.We are tring our best to get this dispatch Zino to ship to Netherland office as soon as possible.

Further details will update in the Hubsan forum.

Thanks for your kindly patience and support.
Fedex tracking system says it was delivered to local Fedex office last Friday...

Mailok
Posts: 17
Joined: Mon Dec 10, 2018 9:16 am

Re: European Indiegogo Backer Zino tracking details

Post by Mailok » Mon Dec 31, 2018 4:22 am

@Hubsan: any news? I received the tracking on 27 of Decemeber, but since then there is no update, the status is always "The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS. " PLEASE FIX THIS SITUATION SOON, I'ts unacceptable, we are waiting from weeks and still no Zino WHEREAS SOME EU CUSTOMERS RECEIVED A SECOND ZINO AS REPLACEMENT!!! I want a refund or a compensation for this, please do something!

ZANOrefound
Posts: 2
Joined: Mon Dec 31, 2018 6:21 am

Re: European Indiegogo Backer Zino tracking details

Post by ZANOrefound » Mon Dec 31, 2018 7:03 am

I think that Hubsan if they want to sell again in Europe will no longer have to rely on PayPal Europe and soon even with Visa Group , we still await your apologies. service@hubsan.com -order@hubsan.com -

Code: Select all

 http://shop.hubsan.com
-

Code: Select all

conia.liang@hubsan.com
-@indiegogo.com -support@indiegogo.com-ailsa.wu@hubsan.com -

Code: Select all

service@hubsan.com

Code: Select all

Kevin.chen@hubsan.com
-

Code: Select all

Albert@hubsan.com 

Code: Select all

https://www.hubsan.com/na/index.php?main_page=fpvsec
we wish him a happy new year !!!

josdoss
Posts: 40
Joined: Thu Oct 25, 2018 4:05 am
Location: Italy

Re: European Indiegogo Backer Zino tracking details

Post by josdoss » Tue Jan 01, 2019 9:10 am

Welcome 2019 ...
new year ... but ... we ave the same situation of the old year ...

@Ailsa: any news?
@Hubsan: any news?

we been waiting for three months now ... please make it quick, we can no longer wait any longer :| :roll: :|

Mailok
Posts: 17
Joined: Mon Dec 10, 2018 9:16 am

Re: European Indiegogo Backer Zino tracking details

Post by Mailok » Wed Jan 02, 2019 2:55 am

WHERE ARE OUR ZINO? REFUND OR GIVE US A COMPENSATION!!!

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: European Indiegogo Backer Zino tracking details

Post by Hubsan-Ailsa » Wed Jan 02, 2019 6:54 am

Dear Zino Backers,

Sincerely sorry for the delay

This dispatch is still in the Netherland customs

We have been contacting with the Fedex delivery company to help us do the customs clearance.Once it released ,we will ship to you as soon as possible.

Post Reply