Problem connection and problem service hubsan

escipion
Posts: 10
Joined: Tue Oct 02, 2018 4:41 am

Problem connection and problem service hubsan

Post by escipion » Mon Dec 17, 2018 4:41 am

good morning
I bought the zino model and two spare batteries which after 2 months I do not know anything about them or track nor anything was bought on 08/10/18, the service very bad.
I have updated the drone, since I have updated it, I can not establish connection with the command, I have also tried with tablet and neither for wifi nor bluetonw.
so if someone can help me I would appreciate it


"" Fe ciega en la victoria""
FE CIEGA EN LA VICTORIA

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Problem connection and problem service hubsan

Post by Hubsan-Ailsa » Mon Dec 17, 2018 5:15 am

Hello escipion ,
Thanks for your support of Hubsan Zino and sorry for the inconvenience
For the connection issue of the Zino ,may I know if there shows charging status when you plugged the cable to the phone and transmitter ?

Besides,may I know your phone is Iphone or Android?

escipion
Posts: 10
Joined: Tue Oct 02, 2018 4:41 am

Re: Problem connection and problem service hubsan

Post by escipion » Mon Dec 17, 2018 7:11 am

does not show the state of charge
FE CIEGA EN LA VICTORIA

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Problem connection and problem service hubsan

Post by Hubsan-Ailsa » Mon Dec 17, 2018 7:18 am

Hello escipion ,

Would you mind to provide the video for demonstrating this no charging status?Just for offer you right solution.

I will email you further solution

escipion
Posts: 10
Joined: Tue Oct 02, 2018 4:41 am

Re: Problem connection and problem service hubsan

Post by escipion » Mon Dec 17, 2018 9:52 am

good evening I attached the video
https://www.youtube.com/watch?v=jW5hdObq9dg
FE CIEGA EN LA VICTORIA

escipion
Posts: 10
Joined: Tue Oct 02, 2018 4:41 am

Re: Problem connection and problem service hubsan

Post by escipion » Mon Dec 17, 2018 10:27 am

I have gone back down the firw, the new one is 46.4 mb and everything was fine the previous 46.6 mb and nothing worked
FE CIEGA EN LA VICTORIA

gherardo
Posts: 3
Joined: Wed Oct 17, 2018 3:46 am

Re: Problem connection and problem service hubsan

Post by gherardo » Mon Dec 17, 2018 11:30 am

Same problem, it is impossible to connect it to the command after the update. :evil:

DonHeintz
Posts: 114
Joined: Mon Oct 01, 2018 9:53 pm

Re: Problem connection and problem service hubsan

Post by DonHeintz » Mon Dec 17, 2018 1:25 pm

escipion wrote:
Mon Dec 17, 2018 10:27 am
I have gone back down the firw, the new one is 46.4 mb and everything was fine the previous 46.6 mb and nothing worked
How did you go back to the original. Is there a place to download it.

escipion
Posts: 10
Joined: Tue Oct 02, 2018 4:41 am

Re: Problem connection and problem service hubsan

Post by escipion » Mon Dec 17, 2018 2:10 pm

What I did was to enter again on the web and click on firw download zino, at the bottom of the web, you will see that the size is 46.4 mb, is that the good.
and you update everything, I guess it will work.
luck

FE CIEGA EN LA VICTORIA
FE CIEGA EN LA VICTORIA

me_e841aWTSUy
Posts: 18
Joined: Mon Dec 17, 2018 4:28 pm

Re: Problem connection and problem service hubsan

Post by me_e841aWTSUy » Mon Dec 17, 2018 6:21 pm

Do you have a link to download?
And is it recommended by Hubsan to downgrade?

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