Gimbal protection error - Zino 0x0004 - Warranty Service - Shipped back to Hubsan USA Office

zinofan
Posts: 27
Joined: Sun Dec 16, 2018 8:46 pm

Gimbal protection error - Zino 0x0004 - Warranty Service - Shipped back to Hubsan USA Office

Post by zinofan » Mon Dec 17, 2018 5:12 pm

Just got my Zino in the mail today and did all the firmware updates and when I go into the APP and try ti fly, it shows a gimbal protection error, along with a 0x0004 error under status. I have remove the gimbal protector of course and rebooted several times.

Please help.

UPDATE: Zino has been shipped back to Hubsan USA.

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Last edited by zinofan on Thu Jan 10, 2019 7:48 pm, edited 4 times in total.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Gimbal protection error - Zino 0x0004

Post by Hubsan-Ailsa » Tue Dec 18, 2018 6:19 am

Hello,

may I know if you noticed the pictch angle during flight?If it is big .which will shows 0x0004 error code.

SkillPig
Posts: 58
Joined: Fri Oct 26, 2018 8:40 am

Re: Gimbal protection error - Zino 0x0004

Post by SkillPig » Tue Dec 18, 2018 9:09 am



Here is how I fix my Gimbal (its gone three times)

zinofan
Posts: 27
Joined: Sun Dec 16, 2018 8:46 pm

Re: Gimbal protection error - Zino 0x0004

Post by zinofan » Tue Dec 18, 2018 11:02 am

Hubsan-Ailsa wrote:
Tue Dec 18, 2018 6:19 am
Hello,

may I know if you noticed the pictch angle during flight?If it is big .which will shows 0x0004 error code.
It gives that error before flight and during flight. The camera wont do anything except point down.

zinofan
Posts: 27
Joined: Sun Dec 16, 2018 8:46 pm

Re: Gimbal protection error - Zino 0x0004

Post by zinofan » Tue Dec 18, 2018 11:04 am

SkillPig wrote:
Tue Dec 18, 2018 9:09 am


Here is how I fix my Gimbal (its gone three times)
Will this void my warranty? At the end of the day, shouldn't the gimbal just work and not require a reset?

SkillPig
Posts: 58
Joined: Fri Oct 26, 2018 8:40 am

Re: Gimbal protection error - Zino 0x0004

Post by SkillPig » Tue Dec 18, 2018 11:28 am

I got this video from Hubsan - I just added the English over the top. Im not here to give you legal advice but this fixed it for me.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Gimbal protection error - Zino 0x0004

Post by Hubsan-Ailsa » Wed Dec 19, 2018 5:36 am

Hello zinofan ,

You can solve this error 0X0004 by skillpig 's video.

Thank skillpig sharing with his solution exprience.

zinofan
Posts: 27
Joined: Sun Dec 16, 2018 8:46 pm

Re: Gimbal protection error - Zino 0x0004

Post by zinofan » Wed Dec 19, 2018 4:15 pm

Hubsan-Ailsa wrote:
Wed Dec 19, 2018 5:36 am
Hello zinofan ,

You can solve this error 0X0004 by skillpig 's video.

Thank skillpig sharing with his solution exprience.
Is this a permanent fix?

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Gimbal protection error - Zino 0x0004

Post by Hubsan-Ailsa » Thu Dec 20, 2018 3:12 am

Hello zinofan,

This is solution for the error code 0x0004.

https://youtu.be/yKQ2-3T3zkY

Hope will help you

Sargent
Posts: 9
Joined: Tue Nov 27, 2018 6:33 am

Re: Gimbal protection error - Zino 0x0004

Post by Sargent » Wed Dec 26, 2018 8:12 am

Hello,

I am receiving the same gimbal error code. I updated to the latest firmware. I took off the back plate to reset the gimbal but saw no reset button. Could you please send picture of the button and explain the process better?

Thank you for your help.

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