Order #8812

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irussphone
Posts: 256
Joined: Wed Oct 03, 2018 2:51 pm
Location: TEXAS

Order #8812

Post by irussphone » Tue Dec 11, 2018 9:53 am

Second Request for information on my extra battery order placed on October 30...still "Processing"...come on ship it already!
You should have put it in with my Zino that I received a month after I even ordered the battery separately. Would have saved you some shipping costs.

Please advise status of my order.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Order #8812

Post by Hubsan-Ailsa » Wed Dec 12, 2018 3:42 am

Hello irussphone,

Sorry for there is no battery inventory in Hubsan USA office,Kindly waiting for a moment.

Once they arrived in Hubsan USA office ,we will ship you as soon as possible.

marmourjr
Posts: 24
Joined: Tue Nov 20, 2018 10:56 am

Re: Order #8812

Post by marmourjr » Wed Dec 12, 2018 6:42 am

Hubsan-Ailsa wrote:
Wed Dec 12, 2018 3:42 am
Hello irussphone,

Sorry for there is no battery inventory in Hubsan USA office,Kindly waiting for a moment.

Once they arrived in Hubsan USA office ,we will ship you as soon as possible.
So for the orders that are in the US who order the Zino combo pack with an extra battery on the website...are the Zino packed with the extra battery?

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Order #8812

Post by Hubsan-Ailsa » Wed Dec 12, 2018 7:03 am

Hello marmourjr,

Yes,but may I know which country are you from?

marmourjr
Posts: 24
Joined: Tue Nov 20, 2018 10:56 am

Re: Order #8812

Post by marmourjr » Wed Dec 12, 2018 7:15 am

Hubsan-Ailsa wrote:
Wed Dec 12, 2018 7:03 am
Hello marmourjr,

Yes,but may I know which country are you from?
United States

marmourjr
Posts: 24
Joined: Tue Nov 20, 2018 10:56 am

Re: Order #8812

Post by marmourjr » Wed Dec 12, 2018 10:22 am

Alisa, I want to cancel my order... Order 9287. I can't take a chance of not receiving my items especially with reports of not all the items are not together (battery, extra propellers) and the reports of issues on arrival.

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