Hubsan Official Forum

Thank you Albert and Alisa for making the full refund quick. I wish you all well with your Zino drone. Seems to be a great product with a bright future.

Hello marmourjr, For the America customer Zino order ,we will ship in next week or early .If you want to refund.I will help you refund today. Thanks for your support Hubsan Zino and Sincerely sorry for the delay. I spoke with Albert via email. I am moving forward with my full refund. Thank you.

I ordered on November 20th. Being that the order was "pre-order" at the time the delivery date was for November. Since then the date on the official website has been changed numerous of times. I've email, call the US office (NOBODY EVER ANSWERS), message board on your website and chat. No reply. Unt...

Alisa, I want to cancel my order... Order 9287. I can't take a chance of not receiving my items especially with reports of not all the items are not together (battery, extra propellers) and the reports of issues on arrival.

Alisa, I want to cancel my order... Order 9287. I can't take a chance of not receiving my items especially with reports of not all the items are not together (battery, extra propellers) and the reports of issues on arrival.

Hubsan-Ailsa wrote: ↑

Wed Dec 12, 2018 7:03 am

Hello marmourjr,

Yes,but may I know which country are you from?

United States

Hello irussphone, Sorry for there is no battery inventory in Hubsan USA office,Kindly waiting for a moment. Once they arrived in Hubsan USA office ,we will ship you as soon as possible. So for the orders that are in the US who order the Zino combo pack with an extra battery on the website...are the...

I sent you a PM. I believe you sent me an email stating you would call the US office about my item to me..

My order is 9287. Any luck with a tracking number...

Will I get my extra battery and Propeller set?

dogstar7 wrote: ↑

Mon Dec 10, 2018 11:38 am

Hubsan-Ailsa wrote: ↑

Mon Dec 10, 2018 8:38 am

Dear Magnum1956PMQ ,

The firmware only work for Windows at present

Imagine my disappointment. Probably useless to ask when *sigh*

You can use VMare VM machine and put windows on the mac to run parallel and update.

Any tracking info for this please? order 9287