Pre-ordered 10/3/18

[irussphone]

I sent email to Hubsan at the following address, Sales@Hubsan.com & Order@Hubsan.com .
Alisa Wu answered and asked me for my order number within 12 hours. I replied...waiting.
It's nice to get a personalized reply.
Screenshot below:

[DonHeintz]

Received another clue from Hubsan today. They said in an email that they will give us tracking info when they ship

[irussphone]

Got the same letter many others have gotten in the last few hours:

From: Order <order@hubsan.com>
Date: November 8, 2018 at 2:44:16 AM CST
To: <russ>

Subject: Re:Zino Pre-orders shipment update

Dear Customer ,

Thank you for ordering Zino from Hubsan

We are very sorry to advise you of a short delay for dispatch, we had planned to ship your order before Oct 30,but due to this being a new product ,and considering quality is of the upmost importance to us ,and we want to fully test each model,and this process has taken longer than expected causing the short delay

The latest information is that the first batch goods(For the order placed between Oct 1 to Oct 10 ) now is on the way to ship to our European and USA warehouses, once received there in the next few days, you will receive a tracking number advising you of the local courier shipment to your destination

For the order placed between Oct 10 to Oct 20 will be ready to ship by tomorrow to the European and US warehouses, and again you will receive tracking numbers in due course

All remaining orders will be fully dispatched before November 20, and we will update the tracking number as soon as possible

We apologize and thank you for your patience

If for any reason the delay is unacceptable to you, please contact order@hubsan.com to arrange cancellation of your order, hopefully this won’t be the case and you can wait a little longer for the ground breaking Hubsan Zino.


Hubsan mall

Best Regards
Hubsan mall
Wish a happy shopping

[irussphone]

Really nice that it will be shipped with US shipper...not so nice that it's still "on the way"

[irussphone]

Not much substance here!

Hello Russ,

Thanks for your support of Hubsan Zino

We will ship the Zino as soon as possible.

Best Regards
Ailsa wu
Customer Service

Shenzhen Hubsan Technology Co., Ltd.
Tel: (86)0769-87923231
E-mail：service@hubsan.com
Address：A22# Luyi Street, Tianxin Village, Tangxia Town, Dongguan, China
Website:http://shop.hubsan.com

[irussphone]

Still "PROCESSING"

[DonHeintz]

What they have said so far is that it is being sent to them and then they will ship to us. How long will it take for the warehouses to actually get the Zino so they can ship to us.

[irussphone]

I feel like a kid on Christmas morning and my parents won't wake up so we can open the presents!

[Mavros777]

If they're shipping first to the distribution centers then they have to sort them and ship them again. A day here, a day there, before you know it it will be 2019. I'm hoping mine will come quicker since it's coming directly from China and I'll skip the middle man. At least I'll get mine in our summer.

[techcop50]

I feel like a kid on Christmas morning and my parents won't wake up so we can open the presents!

Maybe Dad's having technical issues with the Lionel Train Set!