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h216A

Posted: Mon Apr 23, 2018 7:44 am
by yakov
I have the H216A model and the front left motor does not work. Only when pressed does he work and stop. What can be the problem?

Re: h216A

Posted: Mon Apr 23, 2018 8:06 am
by Hubsan-Ailsa
Have you install the propeller properly?and would you mind to show the issue in short recorded video for us ?

Re: h216A

Posted: Mon Apr 23, 2018 6:09 pm
by yakov
It worked in the past. The engine turns a little when I help him.
I think it's the engine.
Now it does not work at all.
Is there any responsibility for such a situation? Send another engine?

Re: h216A

Posted: Tue Apr 24, 2018 6:33 am
by Hubsan-Ailsa
May I know when did you buy the H216A?Please kindly note that the motor belongs to easily damaged accessories.which is not covered by the warranty.
But we can provide the motor's replacement tutorial video for your reference.

Re: h216A

Posted: Tue Apr 24, 2018 10:04 am
by yakov
2/9/2018
send me video.

Re: h216A

Posted: Fri Apr 27, 2018 9:04 am
by Hubsan-Ailsa
would you mind to tell me your email?then I will send you.

Re: h216A

Posted: Sun Jul 08, 2018 8:49 pm
by lebanu
Good evening, gentlemen, I would like to ask you for help with a problem I have suffered. I own an H507A of these models controlled via WIFI. My phone is a Moto G5S plus, I use a WIFI extender to reduce interference and go further. The problem I have is that the application disconnects from the drone's nothingness (after the extender has almost solved it) and the most serious of all I can connect the drone but every time the drone arms the engines and shuts off. After clearing cache, clearing memory, closing all applications in the background, it still does not fl y. Luckily after much patience he finally flies with the already half-worn battery due to the time trying to fly. The defect is in my cell phone, today I took my father's cell phone, moto g4 PLAY, installed the APP and flew first (PQP). Does anyone know how to fix this?

Re: h216A

Posted: Sun Jul 08, 2018 10:55 pm
by Hubsan-Ailsa
May I know if your Moto G55 plus phone is the Android phone with 4.4.4 or above?

Re: h216A

Posted: Mon Jul 09, 2018 7:20 am
by lebanu
Uses Android 7.1.1, in the case of my father's phone, use Android 6.

Re: h216A

Posted: Mon Jul 09, 2018 10:48 pm
by Hubsan-Ailsa
OK,would you mind to show the video for demonstrating the issue?Just for better checking before offer the right help.

The way to post video as below
http://www.hubsan.com/forum/viewtopic.php?f=9&t=372