order from indiegogo.

[Arsen]

Hey hubsan support,can you answer,when you will shipp zino to Russia? my order was made by indiegogo

[akifoktar]

They announced indiegogo orders will start being shipped from 30th november. You can see on indiegogo updates

[ClaudioLisco]

I buy from officil site the 10/20 and no info at all!! no unswer and nothing! im very disappointed! one mounth and no drone! no unswer! this question start to annoyg me!!!

[Arsen]

They announced indiegogo orders will start being shipped from 30th november. You can see on indiegogo updates

Let’s see . That’s means it will come minimum one month more

[Hubsan-Ailsa]

Hello Arsen ,

The Indiegogo shipping time has updated in Indiegogo.we will ship the Customer Zino from China warehouse on 30th Nov.

Thank akifoktar for answer.we appreciate it!

[akifoktar]

Hello Arsen ,

The Indiegogo shipping time has updated in Indiegogo.we will ship the Customer Zino from China warehouse on 30th Nov.

Thank akifoktar for answer.we appreciate it!

Thank you too. Which warehouse ships to Turkey? Europe or china?

[josdoss]

I send my second post ... same to first in area:
https://forum.hubsan.com/viewtopic.php?f=13&t=975


@Ailsa

I am customer from Italy, but i have one curiosity ...
For those who purchased from idiegogo, at this time ... what order number are you processing in Nederland? --► I have order number 58

[SkillPig]

@Alissa (or anyone who is listening)

Do I understand you correct? If we backed you early on IndieGoGo you will fulfill our orders after you have satisfied your other customers.

You plan to do this by shipping directly from China on the 30th Nov? If that is the case can you assure us we wont have to pay further import taxes to receive our purchases? Can we also have a delivery date?

Or did your supplier agree that maybe the next batch will leave China then and you will spend unspecified amounts of time distributing, unpacking, repacking and redistributing? At this point in the future you will then make a tracking number available to us and sometime near Xmas we might receive our drones?

Obviously not one part of this is satisfactory but it would help if you could be clear on whats going on. Instead of giving us the date you hope manufacturing will be complete can we have an "at our door" date please?

[akifoktar]

@Alissa (or anyone who is listening)

Do I understand you correct? If we backed you early on IndieGoGo you will fulfill our orders after you have satisfied your other customers.

You plan to do this by shipping directly from China on the 30th Nov? If that is the case can you assure us we wont have to pay further import taxes to receive our purchases? Can we also have a delivery date?

Or did your supplier agree that maybe the next batch will leave China then and you will spend unspecified amounts of time distributing, unpacking, repacking and redistributing? At this point in the future you will then make a tracking number available to us and sometime near Xmas we might receive our drones?

Obviously not one part of this is satisfactory but it would help if you could be clear on whats going on. Instead of giving us the date you hope manufacturing will be complete can we have an "at our door" date please?

Why do you complain about custom fees. İf you buy a drone from china, you should consider custom fees. İt s not hubsan issue. İt s your country's laws.

[SkillPig]

Because I brought a drone from Europe. But thanks for your input.