Zino latest shipping details

Post Reply
Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Zino latest shipping details

Post by Hubsan-Ailsa » Sun Nov 18, 2018 11:13 pm

Dear Zino Backers,

Thanks for all your support of Zino and so sorry for the delay.

The Zino Android APP has released.

The order placed during September 30 to Oct 15 have been shipped to our US and European warehouse .And the tracking number for the orders will be updated upon receive by our US and European warehouse about 10 days later.

For the remainding order will start to ship successively and also we will update the further news for the shipment on time

Further order issue, feel free to contact us at order@hubsan.com.

dogstar7
Posts: 149
Joined: Sun Sep 30, 2018 1:43 am
Location: USA Chicago

Re: Zino latest shipping details

Post by dogstar7 » Sun Nov 18, 2018 11:53 pm

This is positive. All the original 1000 preorders are on their way to US & European warehouses. I feel like a new parent seeing my kid in the nursery window
Attachments
zino rack.jpg
zino rack.jpg (101.28 KiB) Viewed 3244 times

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Re: Zino latest shipping details

Post by Mavros777 » Mon Nov 19, 2018 1:20 am

I'm not sure if I'm part of that group or not. Hubsan are vague in their answers to me. I ordered mine on the 31st october but still got the zino50 discount. I believe they only offered that discount to the first 1000 orders. Am I correct?

User avatar
rmcbride65
Posts: 94
Joined: Fri Aug 31, 2018 1:41 am

Re: Zino latest shipping details

Post by rmcbride65 » Mon Nov 19, 2018 6:13 am

Hubsan-Ailsa wrote:
Sun Nov 18, 2018 11:13 pm
Dear Zino Backers,

Thanks for all your support of Zino and so sorry for the delay.

The Zino Android APP has released.

The order placed during September 30 to Oct 15 have been shipped to our US and European warehouse .And the tracking number for the orders will be updated upon receive by our US and European warehouse about 10 days later.

For the remainding order will start to ship successively and also we will update the further news for the shipment on time

Further order issue, feel free to contact us at order@hubsan.com.
I've sent numerous emails to order@hubsan.com and all I ever get in return is your standard auto reply saying you will respond in 1 to 3 business days. I've tried all methods to contact you, including your phone number of (909) 444-0555 which rings and eventually goes to a voicemail that says its full. Today I will be contacting my bank to recoup the money that you have basically stolen for a product that was promised shipped by October 30th.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Zino latest shipping details

Post by Hubsan-Ailsa » Mon Nov 19, 2018 6:50 am

Hello,

Sorry for the delay of shipping Zino.

Would you mind to tell us your order number?we will check it for you.

If you still want to cancel the order ,we will help you process this refund.

Thank you for your continued support of Hubsan.

User avatar
rmcbride65
Posts: 94
Joined: Fri Aug 31, 2018 1:41 am

Re: Zino latest shipping details

Post by rmcbride65 » Mon Nov 19, 2018 6:57 am

Hubsan-Ailsa wrote:
Mon Nov 19, 2018 6:50 am
Hello,

Sorry for the delay of shipping Zino.

Would you mind to tell us your order number?we will check it for you.

If you still want to cancel the order ,we will help you process this refund.

Thank you for your continued support of Hubsan.
I'm not posting an order number in a public forum. Check your emails Hubsan.
Last edited by rmcbride65 on Tue Nov 20, 2018 2:28 am, edited 1 time in total.

dogstar7
Posts: 149
Joined: Sun Sep 30, 2018 1:43 am
Location: USA Chicago

Re: Zino latest shipping details

Post by dogstar7 » Mon Nov 19, 2018 9:33 am

Thank you Ailsa
Let me make a public apology for taking out my frustrations on you personally
You and Shally have assured me that my order has been shipped to the US warehouse and that parcel delivery tracking information will be available as soon as it hits the ground. That satisfies all my concerns. This forum has allowed me to indulge in selfish ranting about the missed deadlines, etc. Although that is therapeutic from my perspective, I realize it can be damaging to the Hubsan brand. Bringing this technology to the public is truly magical...and the price point of the Zino is phenomenal for what it offers! Another week is worth the wait

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Zino latest shipping details

Post by Hubsan-Ailsa » Tue Nov 20, 2018 6:24 am

Hello,

Thanks for your support of Hubsan Zino

Expected to your review video for the Zino.welcome to share here.thanks

DonHeintz
Posts: 114
Joined: Mon Oct 01, 2018 9:53 pm

Re: Zino latest shipping details

Post by DonHeintz » Tue Nov 20, 2018 4:17 pm

Well we have reached date that accessories were to be shipped and the second wave of drones were to be shipped. Ordered a drone on 10/2 and ordered extra batteries on 11/1 and still no word on either orders.

User avatar
irussphone
Posts: 256
Joined: Wed Oct 03, 2018 2:51 pm
Location: TEXAS

Re: Zino latest shipping details

Post by irussphone » Tue Nov 20, 2018 4:53 pm

Right with you Don...ordered 10/3 and extra battery on 10/30...you would think that they would know where that slow boat is or that plane and could provide some more specific time frames.

Post Reply