Hubsan Official Forum

The site is fine, i just check it now.

This is not first security issue. Had one months ago with logon to purchasing page and had problems with the login to the the PayPal link. Was pretty bad situation.

Dear Bruno,

For this security issue in Hubsan website,we emailed you just now.Sincerely expected your reply.

Hello Ailsa,

I requested my order be canceled yesterday and still have not received a reply or refund.

Hi Alissa.

Its good to know soneone at Hubsan is actually reading and ignoring our concerns here. It took a threat to your companys infastructure to get anyone to contribute. Perhaps its time for a blanket statement telling us the truth about diaspatch dates. Its Nov 16th. I paid nearly a month ago via IndieGoGo. Whats the delay? Please tell us so we can understand and be calm. If you dont know when you will be shipping please say that.

Hubsan-Ailsa wrote: ↑

Thu Nov 15, 2018 9:44 pm

Dear Bruno,

For this security issue in Hubsan website,we emailed you just now.Sincerely expected your reply.

Hi,

Check your mail box.

Hello zn105,

For the order cancel application,would you mind to tell us your order number?I will check and help you cancel.Thanks for your support of Hubsan Zino.

Hello Skillpig,

Thanks for your support of Hubsan Zino in Indiegogo.

Now we arrange to ship the 30th Oct order in Hubsan official website to our customer.The indiegogo order will ship around on 30th Nov from China warehouse.

In today’s update you say:
The Indiegogo orders will estimated to ship from China warehouse in 30th Nov.
However, from the beginning tou said:
We will ship the Zino to our America backers from our USA office And ship the Zino to the European backer from our Netherland office.others will ship from China warehouse.
Please confirm that you will still ship from the Netherlands office as I do not want to pay import and customs fees.

Hello,

For the Indiegogo orders,we will still ship the European customer from Netherland office and ship the America customer from Hubsan USA offfice.what I confirmed is that the Indiegogo orders will ship from China warehouse to these office on 30th Nov