Good monring everyone..
I am in the market for another drone and would really like to buy one or even two more Hubsans but I cannt because I am NOT receiving support with issues casued by Updates on my current ZINO PRO . I have a very early Zino Pro and a few months ago updated the App and the firmware and suddenly had problems I did not have before..
A) Battery is empty after 2-3 mins and drone lands.. on all 3 well cared for and good original batteries this is not reasonable .
One battery fail - maybe the battery , 2 fails - really unlucky but POSSIBLY the batteries BUT 3 fails all at exactly the same time is is NOT the batteries .... it is the app or the firmware.!!
B) I am on Iphone and I cannot keep connected... constantly advised "USB disconnected " but the Zino Pro is still responding to commeands.
C) Scarey - had a few occassions when the drone just dropped out of the sky, luckily onto high soft grasses, where I do my testing,. no damage.
D) As I am on Iphone IOS I cannot "roll back " the app , and rolling back the firmware did NOT work, so it has to be the app.
E) I am amzed that HUBSAN will not address this issue, not just to support people that purchased the older equipment but to encourage them to buy and promote more Hubsan products.. as I say I would buy Hubsan equipment but I am not confident that it would fly and not drop out of the air.
F) Finally - I made an earlier post and it had 317 reads and no comments or replies.. and what that means, is that in HUBSAN's eyes, there is only one person with a problem... HOWEVER IF they noticed more posts or, replies to posts, then they would see it is a bigger issue and hopefully respond. So as well as reading - PLEASE WRITE -- tell eveyone your problem / story. Maybe even between us we can help.
If anyone can offer any solution to the :
1) USB disconnected
2) IOS - app rollback or another app ?
3) Battery issue and falling out of the sky..
I would REALLY appreciate it..
Eddie
ZIno Pro Battery / App error on Iphone
Re: ZIno Pro Battery / App error on Iphone
A) You can explore log files of your 2-3 min flights with the tool https://youtu.be/-ohq5ra0iHo
I think your batteries are really bad.
B) Bad cable can be the problem
C) Log files again
This can be battery fail too.
D) Latest firmware is good enough. You need not downgrading.
E) I think they have limited resources & the widespread problem of the "development hell".
I think your batteries are really bad.
B) Bad cable can be the problem
C) Log files again
![Smile :)](./images/smilies/icon_e_smile.gif)
D) Latest firmware is good enough. You need not downgrading.
E) I think they have limited resources & the widespread problem of the "development hell".
Re: ZIno Pro Battery / App error on Iphone
Thank you for your comments... MUCH appreciated
A) I can explore but it is not telling me anything useful about the batteries. The chance of all 3 failing at exactly the same time is is extraordinary,. The fact that mine AND many other users all failed at the same them time is impossible from battery failure.
B) I tried 3 cables - same result,.. again almost impossible that 3 cables could suddenly go bad. However it works perfectly - zero drops - if I have the iphone in "airplane mode " but then I dont have maps and probably not logging I think, It still does not fly though for more than 1-2 mins on a full battery.
C) ----> see A)
D) I can see that the firmware may be ok --> I suspect the IOS APP<>
E) I agree --> but simply - since IOS users cannot rollback from 3.8.8 ---> if they made one of a the earlier versions an IOS rollback app then we could download it and see..
I wonder is the problem ONLY on IOS or on Android as well.?
A) I can explore but it is not telling me anything useful about the batteries. The chance of all 3 failing at exactly the same time is is extraordinary,. The fact that mine AND many other users all failed at the same them time is impossible from battery failure.
B) I tried 3 cables - same result,.. again almost impossible that 3 cables could suddenly go bad. However it works perfectly - zero drops - if I have the iphone in "airplane mode " but then I dont have maps and probably not logging I think, It still does not fly though for more than 1-2 mins on a full battery.
C) ----> see A)
D) I can see that the firmware may be ok --> I suspect the IOS APP<>
E) I agree --> but simply - since IOS users cannot rollback from 3.8.8 ---> if they made one of a the earlier versions an IOS rollback app then we could download it and see..
I wonder is the problem ONLY on IOS or on Android as well.?