Aircraft disconnected

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me_60232Qz06y
Posts: 1
Joined: Wed Jan 27, 2021 3:12 am

Aircraft disconnected

Post by me_60232Qz06y » Wed Jan 27, 2021 3:18 am

Hi, i've a Zino and i have some problems to connect remote control to aircraft.
i connect my phone to remote controller and the app says to me that are perfectly connected but the aircraft is disconnected.
i try to connect in the app but the wifi window don't show me the name of the model and is ever empty also if i tap refresh.

Some helps, thanks

me_67b71qg5td
Posts: 2
Joined: Fri Aug 14, 2020 4:18 pm

Re: Aircraft disconnected

Post by me_67b71qg5td » Wed Jun 23, 2021 2:08 pm

Exact same problem. Help would be appreciated

VicenteJG
Posts: 3
Joined: Mon Jun 28, 2021 9:59 am

Re: Aircraft disconnected

Post by VicenteJG » Mon Jun 28, 2021 10:01 am

A mí también me pasa. He probado con otro teléfono y otro cable, y nada. No se conecta.

me_86623XhDQa
Posts: 1
Joined: Tue Jun 29, 2021 6:45 am

Re: Aircraft disconnected

Post by me_86623XhDQa » Tue Jun 29, 2021 6:52 am

I had the same problem and updating the camera board firmware helped (I took ZINO_IT-V0.3.6) It just didn't send wifi to connection and after updating it started working

VicenteJG
Posts: 3
Joined: Mon Jun 28, 2021 9:59 am

Re: Aircraft disconnected

Post by VicenteJG » Sat Jul 03, 2021 12:50 am

Ya lo he hecho y nada, sin resultados. Sigue sin wifi y por tanto, sin conectarse. Es irritante, y para colmo, me pongo en contacto con hubsan para explicarles el problema, y los muy caraduras, en lugar de intentar encontrar una solución me piden la factura de compra. Llevo más de tres años con él, y ellos saben que el problema es demasiado común para que se preocupen de la factura en lugar de el problema.

VicenteJG
Posts: 3
Joined: Mon Jun 28, 2021 9:59 am

Re: Aircraft disconnected

Post by VicenteJG » Sun Jul 04, 2021 10:14 am

Estoy harto. Hace 10 días estaba pensando en adquirir el zino 2, pero ahora estoy estudiando comprar el mavic air. Prefiero no tirar el dinero a la basura. Que de un día para otro el dron deje de funcionar porque no se conecta y que hubsan se desentienda.... que quereis que os diga. No merece la pena invertir un solo euro en una marca que no se toma la molestia de solucionar un problema que afecta a un montón de clientes.

me_01c01b8M7X
Posts: 1
Joined: Wed Jun 24, 2020 2:33 pm
Location: Rome

Re: Aircraft disconnected

Post by me_01c01b8M7X » Tue Jul 06, 2021 4:23 am

the same issue to me too... I thought was a my quadcopter problem, but now I don't think it anymore.
seldom (1-2% of all my tryout) the drone appers on the app as connect, but it's impossibile to use it in that way
anyone solved the problem in any way? maybe a FW issue and we can solve it with an upgrade?

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