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Flight data lost again!
Posted: Tue Jan 15, 2019 12:53 pm
by Mavros777
I have lost all my flight data again. The first time was from updating to the latest android version. This time I was checking my latest flight info when an error message popped up quickly and then all the flight data disappeared. Hubsan you need to provide a way for us to save the flight log separately from the app.
Re: Flight data lost again!
Posted: Tue Jan 15, 2019 1:21 pm
by 501Pete
All the log files are here (in android)
/data/hubsan/recordFile
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- log3.png (26.96 KiB) Viewed 7548 times
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Not that you can easily get them back into the database without Hubsan's assistance.
But there's no harm in backing them up.
I'm looking at ways to visually represent them using Google maps/earth
Re: Flight data lost again!
Posted: Tue Jan 15, 2019 4:42 pm
by Mavros777
Well I've just done another flight and it didn't record it. Yes Pete the files are there but can't do anything with them.
Re: Flight data lost again!
Posted: Tue Jan 15, 2019 6:44 pm
by gremaso
Mavros777 wrote: ↑Tue Jan 15, 2019 12:53 pm
I have lost all my flight data again. The first time was from updating to the latest android version. This time I was checking my latest flight info when an error message popped up quickly and then all the flight data disappeared. Hubsan you need to provide a way for us to save the flight log separately from the app.
same thing happened to me
Re: Flight data lost again!
Posted: Tue Jan 15, 2019 6:48 pm
by 501Pete
Yes the log files get merged into the database.
As far as I can make out, the database is here:
.

- logdb.png (28.56 KiB) Viewed 7504 times
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I believe the flight data is in cache_vts_com.csk.hbsdrone.0
but no idea how to manipulate this or the indexes that go with it

Re: Flight data lost again!
Posted: Fri Jan 18, 2019 5:08 am
by Mavros777
I've lost my flight data again! Ffs! Sick of this. I was looking at a flight and then a message flashed on the screen, something like this
"The abnormal feedbacks to feedback centre"
Then I knew all the data was lost. Also nothing else will save now unless I delete and reinstall the app.
Re: Flight data lost again!
Posted: Fri Jan 18, 2019 6:00 am
by Hubsan-Ailsa
Hello Mavros777,
May I know your phone model number?
Would you mind to forward this abnormal feedbacks to feedback centre?I emailed you steps to forward for further checking where is issue.thanks
Re: Flight data lost again!
Posted: Tue Jan 22, 2019 1:09 am
by Mavros777
My app now won't save any flight data. I have the samsung note 8 Ailsa. I deleted the data folder and uninstalled and reinstalled the app for a fresh start. I took it for a flight and nothing was recorded. I also lost connection in the flight for a couple of nervous minutes. I unplugged and replugged the phone cable and got connection back. Updates needed.
Re: Flight data lost again!
Posted: Tue Jan 22, 2019 3:29 am
by Hubsan-Ailsa
Hello Mavros777 ,
For the flight data lost issue ,I email you solution in email.Kindly check the email and waiting for your further feedback.thanks
Re: Flight data lost again!
Posted: Tue Jan 22, 2019 4:58 am
by Mavros777
I deleted the data file so the flight txt files are gone. I did just have a flight now and it saved the data. Who knows.