Flight data lost again!

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Flight data lost again!

Post by Mavros777 » Tue Jan 15, 2019 12:53 pm

I have lost all my flight data again. The first time was from updating to the latest android version. This time I was checking my latest flight info when an error message popped up quickly and then all the flight data disappeared. Hubsan you need to provide a way for us to save the flight log separately from the app.

501Pete
Posts: 130
Joined: Thu Oct 25, 2018 1:06 pm

Re: Flight data lost again!

Post by 501Pete » Tue Jan 15, 2019 1:21 pm

All the log files are here (in android)

/data/hubsan/recordFile
.
log3.png
log3.png (26.96 KiB) Viewed 2748 times
.
Not that you can easily get them back into the database without Hubsan's assistance.
But there's no harm in backing them up.
I'm looking at ways to visually represent them using Google maps/earth

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Re: Flight data lost again!

Post by Mavros777 » Tue Jan 15, 2019 4:42 pm

Well I've just done another flight and it didn't record it. Yes Pete the files are there but can't do anything with them.

gremaso
Posts: 42
Joined: Sat Nov 17, 2018 8:34 am
Location: Puerto Rico

Re: Flight data lost again!

Post by gremaso » Tue Jan 15, 2019 6:44 pm

Mavros777 wrote:
Tue Jan 15, 2019 12:53 pm
I have lost all my flight data again. The first time was from updating to the latest android version. This time I was checking my latest flight info when an error message popped up quickly and then all the flight data disappeared. Hubsan you need to provide a way for us to save the flight log separately from the app.
same thing happened to me

501Pete
Posts: 130
Joined: Thu Oct 25, 2018 1:06 pm

Re: Flight data lost again!

Post by 501Pete » Tue Jan 15, 2019 6:48 pm

Yes the log files get merged into the database.
As far as I can make out, the database is here:
.
logdb.png
logdb.png (28.56 KiB) Viewed 2704 times
.

I believe the flight data is in cache_vts_com.csk.hbsdrone.0
but no idea how to manipulate this or the indexes that go with it :cry:

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Re: Flight data lost again!

Post by Mavros777 » Fri Jan 18, 2019 5:08 am

I've lost my flight data again! Ffs! Sick of this. I was looking at a flight and then a message flashed on the screen, something like this

"The abnormal feedbacks to feedback centre"

Then I knew all the data was lost. Also nothing else will save now unless I delete and reinstall the app.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Flight data lost again!

Post by Hubsan-Ailsa » Fri Jan 18, 2019 6:00 am

Hello Mavros777,

May I know your phone model number?

Would you mind to forward this abnormal feedbacks to feedback centre?I emailed you steps to forward for further checking where is issue.thanks

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Re: Flight data lost again!

Post by Mavros777 » Tue Jan 22, 2019 1:09 am

My app now won't save any flight data. I have the samsung note 8 Ailsa. I deleted the data folder and uninstalled and reinstalled the app for a fresh start. I took it for a flight and nothing was recorded. I also lost connection in the flight for a couple of nervous minutes. I unplugged and replugged the phone cable and got connection back. Updates needed.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Flight data lost again!

Post by Hubsan-Ailsa » Tue Jan 22, 2019 3:29 am

Hello Mavros777 ,

For the flight data lost issue ,I email you solution in email.Kindly check the email and waiting for your further feedback.thanks

Mavros777
Posts: 152
Joined: Sat Oct 13, 2018 8:00 am

Re: Flight data lost again!

Post by Mavros777 » Tue Jan 22, 2019 4:58 am

I deleted the data file so the flight txt files are gone. I did just have a flight now and it saved the data. Who knows.

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