RECLAMATION FOR ANDROID YELLOW vests

[Sparty3108]

It is shameful my mobile phone just 2 months ago A6 plus. It's been a month that I galley between the forum and the after-sales service to finally send an email with the link of the topic on the list of gsm android test and compatible. It should have been tested before marketing the Zino and warn people before . And one more thing I test on iOS iphone 7 who is not me.a wonder Connection. Fluidity. Speed ​​of the menu, the modes all work perfectly while I galley on Android for a month. I will have to buy a new phone. This is a bad joke I hope .... How to count you repair all the collateral damage. send a new mobile in the mail as a gift maybe ... what a disappointment I was optimistic yet patient and no real solution in return. How much is Ailsa in the hubsan service? C is an Android can be ???
Merry Christmas and Happy New Year. I can not believe it. If I've got enough money I'll go to the house to have a discussion with the group.     

[akifoktar]

What is the problem when using with your phone? Hubsan published a list that means tested devices. If your device not in list, it doesnt mean yours will not work.

[peterkng]

Samsungs are renowned for being problematic with various third party apps due to the modification made by Samsung to pure Android even worse if you have purchased a Telco branded model. If as your said you have no problems using your Zino with an iPhone then the issue is your Samsung not the Zino,this is not a Hubsan issue but a Samsung one.

Try some of the some solutions here,

https://www.androidpit.com/samsung-galaxy-bloatware-delete-deactivate

[Sparty3108]

Samsungs are renowned for being problematic with various third party apps due to the modification made by Samsung to pure Android even worse if you have purchased a Telco branded model. If as your said you have no problems using your Zino with an iPhone then the issue is your Samsung not the Zino,this is not a Hubsan issue but a Samsung one.

Try some of the some solutions here,

https://www.androidpit.com/samsung-galaxy-bloatware-delete-deactivate

I agree but warn I have no problem with my H501A at this point.

I repeat myself but a month ago that I walk in hoping to have a solution to my problem so that finally by deduction I come to this conclusion.

I bought the zino to shoot better than the h501a .zino was the solution. shots, I have nothing to say but we sell the zino with everything is tutorial and and half modes are causing problems with android and my mobile.

it's not my fault, no more.

why hubsan did not warn us of any inconvenience that android might have caused with the zino. it has been tested before.I am sorry when we buy a product. It must work at 100 percent.
I arrived at all this conclusion by spending hours and hours doing research on the forums translate into English mails that I wait 3 or 4 days to get answers. I reviewed and reviewed the tutorials for to be sure that I was not doing false manipulation. there's only for android on this forum and it's adaptation .... ios it speaks casi not.
I do not find it normal.

[peterkng]

Actually no saidly due to the variation of mobile devices out there running Android the onus is on you to ensure you have a compatible device especially if it is not running vanilla Android. The 501A is a completely different beast to the Zino.

But let's see if we can problem solve your A6 because it should be capable of being made to work with the Zino.

What version of the X-Hubsan App do you have installed on your phone?
What are the versions of the Zino firmware you have installed on the quad?

Is your A6 a Telco provided model if so from which Telco?
Have you removed all the Samsung bloatware?

What exactly are the issues you are having with the App?

[VinceCoetzee]

Actually no saidly due to the variation of mobile devices out there running Android the onus is on you to ensure you have a compatible device especially if it is not running vanilla Android. The 501A is a completely different beast to the Zino.

But let's see if we can problem solve your A6 because it should be capable of being made to work with the Zino.

What version of the X-Hubsan App do you have installed on your phone?
What are the versions of the Zino firmware you have installed on the quad?

Is your A6 a Telco provided model if so from which Telco?
Have you removed all the Samsung bloatware?

What exactly are the issues you are having with the App?

How can the onus be on the customer when a compatible list is released after the sale of the drone? It said android compatible, not which version or what phone. Anybody would assume a new phone would work. I bought this drone at concept stage, which you can assume there would be bugs. Not when you’re buying on open market. That’s the man’s point. And it’s a valid point that does not deserve dismissal. You can’t put the onus on the customer if you don’t specify compatibilty at point of sale

[peterkng]

How can the onus be on the customer when a compatible list is released after the sale of the drone? It said android compatible, not which version or what phone. Anybody would assume a new phone would work. I bought this drone at concept stage, which you can assume there would be bugs. Not when you’re buying on open market. That’s the man’s point. And it’s a valid point that does not deserve dismissal. You can’t put the onus on the customer if you don’t specify compatibilty at point of sale

Because anyone who knows anything about how Android works knows there are multiple hardware formats and multiple variations from the standard Android operating system because it has it's roots in opensource Linux, how can it be the responsibility of a manufacturer to test every device and multiple variations especially with highly modified versions such as put out by some Telcos or the Bloatware versions out there. This is what has led to the creation of Android One as back to a standard. There are over 50000 copies of the X-Hubsan App running on Android devices (according to Google Play) so it works on Android.

The A6 even though new is is a pretty low spec phone and is a Samsung using a Samsung chipsets and Samsung modified version of Android though it should be able to run the Hubsan App once the setting or Bloatware is identified that is causing the issue, hence the questions I asked.

[VinceCoetzee]

How can the onus be on the customer when a compatible list is released after the sale of the drone? It said android compatible, not which version or what phone. Anybody would assume a new phone would work. I bought this drone at concept stage, which you can assume there would be bugs. Not when you’re buying on open market. That’s the man’s point. And it’s a valid point that does not deserve dismissal. You can’t put the onus on the customer if you don’t specify compatibilty at point of sale

Because anyone who knows anything about how Android works knows there are multiple hardware formats and multiple variations from the standard Android operating system because it has it's roots in opensource Linux, how can it be the responsibility of a manufacturer to test every device and multiple variations especially with highly modified versions such as put out by some Telcos or the Bloatware versions out there. This is what has led to the creation of Android One as back to a standard. There are over 50000 copies of the X-Hubsan App running on Android devices (according to Google Play) so it works on Android.

The A6 even though new is is a pretty low spec phone and is a Samsung using a Samsung chipsets and Samsung modified version of Android though it should be able to run the Hubsan App once the setting or Bloatware is identified that is causing the issue, hence the questions I asked.

That’s a very concise response which I can appreciate from an obvious technical person. But my point still stands, “You can’t put the onus on the customer if you don’t specify compatibilty at point of sale”

Not everyone needs to be a techy to fly a drone. The same as not everyone needs to be a mechanic to drive a car. Hubsan can accept that or argue the point like you do. Consumers aren’t going to buy a product that requires your knowledge to operate it, they’ll buy something they know will work as it says on the box.

End result is, people don’t buy Hubsan, they spend more and get a dji. No more Hubsan and the only drones we buy are expensive with slow tech improvements

[peterkng]

Not everyone needs to be a techy to fly a drone. The same as not everyone needs to be a mechanic to drive a car.

To a point but you need to know what the vehicle you choose is capable of. You don't buy a Prius to go Formula One racing or a 1970 Pinto to go autonomous driving on the freeway, you also need to know how it all works so when things go wrong you know what to do. All the GPS and automation makes flying easier but it is not foolproof and at the end of the day you are still the pilot and should know how your drone works and what is needed to be done in a failure

End result is, people don’t buy Hubsan, they spend more and get a dji. No more Hubsan and the only drones we buy are expensive with slow tech improvements

But that is the whole point a technical person or someone who has carried out due diligence knows that DJI suffers just as many problems if not more with Android and their App. Most of the complaints I see related to Hubsan would also come from the same people complaining about DJI the only difference is that as the price point of DJI most would not have purchased one. They have no understanding of the technology or even basic flight rules or operation.

[Sparty3108]

What is the problem when using with your phone? Hubsan published a list that means tested devices. If your device not in list, it doesnt mean yours will not work.

and you think I did not do anything until I complained without reason. must read everything and not between the lines sir.