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Refund Now

Posted: Thu Dec 20, 2018 8:48 pm
by ncharley
Guys I am sorry I cannot deal with this drone, I tried, I really did.
Drone arrived today after, missing the shipped date and delivery dates, but now it arrives without the xtra battery that I ordered with the drone. I updated the firmware took it out and calibrated it before take off have 15 stats and off I go when hovering it spins slowly like the toilet bowl but the worst is yet to come. 200ft out I hit RTH and 3 seconds later it goes in opposite direction and now is lost. I will find it tomorrow for it’s somewhere on my property and it’s dark out. But what crap is this. First flight with old firmware came back ok but second flight with new firmware lost drone. REFUND!!!!

Re: Refund Now

Posted: Thu Dec 20, 2018 8:58 pm
by Macscope
I tried to Tell em :twisted:

Re: Refund Now

Posted: Fri Dec 21, 2018 1:12 am
by Hubsan-Ailsa
Hello ncharley ,

Sorry to hear the incidents

I will email for the flight log screen recording.Hope will help you find the issue.

Re: Refund Now

Posted: Fri Dec 21, 2018 1:44 am
by ncharley
I have put everything back into box will get drone when light comes up for the return, I will spend no more time with Hubsan. 3 days until I call c.c. Company if I don’t get return authorization

Re: Refund Now

Posted: Fri Dec 21, 2018 1:09 pm
by me_f9c8f5ngFI
Have you got you're flight log? The map of you're flight might tell you exactly where it is and can help Hubsan help you to

Re: Refund Now

Posted: Fri Dec 21, 2018 5:07 pm
by ncharley
I found it, jump on the golf cart drove in the directions where it flew of too. And picked it up. And its now back in box.