European Indiegogo Backer Zino tracking details
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European Indiegogo Backer Zino tracking details
Dear Indiegogo Backer,
Thanks for your support of Hubsan Zino
Sincerely sorry for the delay
As you know we updated the Zino firmware in Hubsan official website on 10th Dec.
In order to make our backers and customer fly the Zino with new firmware.So we shipped the Zino with new firmware by the air parcel again.
It is estimated arrived in Dec 17th .so we promised you the Zino will ship on 17th or 18th Dec.
While this dispatch is still in Netherland custom now.we have urged the Fedex staff must have arrange the shipment to our Netherland office today
Then we will ship your Zino at the first time once we get the Zino.
Fedex: 813510910697
Lastly we will update the tracking details in Hubsan forum every day.
Thanks for your support of Hubsan Zino
Sincerely sorry for the delay
As you know we updated the Zino firmware in Hubsan official website on 10th Dec.
In order to make our backers and customer fly the Zino with new firmware.So we shipped the Zino with new firmware by the air parcel again.
It is estimated arrived in Dec 17th .so we promised you the Zino will ship on 17th or 18th Dec.
While this dispatch is still in Netherland custom now.we have urged the Fedex staff must have arrange the shipment to our Netherland office today
Then we will ship your Zino at the first time once we get the Zino.
Fedex: 813510910697
Lastly we will update the tracking details in Hubsan forum every day.
Re: European Indiegogo Backer tracking details
It's still unclear though. Are you saying that they will be shipped THIS Monday or Tuesday (Dec 19 and 20) or next week Monday and Tuesday (dec 24 and 25)
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Re: European Indiegogo Backer tracking details
Hello TwanBlack,
Thanks for your kindly reminding.I will correct now.
Thanks for your kindly reminding.I will correct now.
Re: European Indiegogo Backer tracking details
@Ailsa ...
the important thing is that, when you send the item then follow progressively the indiegogo ID numbers ... and not random numbers
I have the contributor ID n°58 and Live in Italy ... please remember to me
the important thing is that, when you send the item then follow progressively the indiegogo ID numbers ... and not random numbers
I have the contributor ID n°58 and Live in Italy ... please remember to me
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Re: European Indiegogo Backer tracking details
There's actual status for latest Zino's waited in Hubsan Netherland warehouse thanks to reference tracking number from Ailsa:
Numero: 813510910697
Rilevamento dello stato: Prelevato
Destinazione: Paesi Bassi
Origine: Cina
2018-12-17 07:20 RIDDERKERK NL, In transit, Package available for clearance
2018-12-17 05:30 RIDDERKERK NL, At destination sort facility
2018-12-16 15:15 KOELN DE, In transit
2018-12-16 15:11 KOELN DE, Departed FedEx location
2018-12-16 06:40 KOELN DE, At local FedEx facility
2018-12-14 21:59 KOELN DE, At local FedEx facility
2018-12-14 21:39 KOELN DE, In transit
2018-12-14 11:33 KOELN DE, Arrived at FedEx location
2018-12-14 06:27 GUANGZHOU CN, Departed FedEx location
2018-12-14 06:24 GUANGZHOU CN, In transit
2018-12-12 05:29 GUANGZHOU CN, In transit
2018-12-11 22:10 GUANGZHOU CN, Arrived at FedEx location
2018-12-11 22:10 GUANGZHOU CN, International shipment release - Export
2018-12-11 22:09 GUANGZHOU CN, In transit
2018-12-10 21:18 DONGGUAN CN, Left FedEx origin facility
2018-12-10 20:09 DONGGUAN CN, Picked up, Package received after FedEx cutoff
2018-12-10 06:53 Shipment information sent to FedEx
======================================
Powered by www.17track.net
Numero: 813510910697
Rilevamento dello stato: Prelevato
Destinazione: Paesi Bassi
Origine: Cina
2018-12-17 07:20 RIDDERKERK NL, In transit, Package available for clearance
2018-12-17 05:30 RIDDERKERK NL, At destination sort facility
2018-12-16 15:15 KOELN DE, In transit
2018-12-16 15:11 KOELN DE, Departed FedEx location
2018-12-16 06:40 KOELN DE, At local FedEx facility
2018-12-14 21:59 KOELN DE, At local FedEx facility
2018-12-14 21:39 KOELN DE, In transit
2018-12-14 11:33 KOELN DE, Arrived at FedEx location
2018-12-14 06:27 GUANGZHOU CN, Departed FedEx location
2018-12-14 06:24 GUANGZHOU CN, In transit
2018-12-12 05:29 GUANGZHOU CN, In transit
2018-12-11 22:10 GUANGZHOU CN, Arrived at FedEx location
2018-12-11 22:10 GUANGZHOU CN, International shipment release - Export
2018-12-11 22:09 GUANGZHOU CN, In transit
2018-12-10 21:18 DONGGUAN CN, Left FedEx origin facility
2018-12-10 20:09 DONGGUAN CN, Picked up, Package received after FedEx cutoff
2018-12-10 06:53 Shipment information sent to FedEx
======================================
Powered by www.17track.net
Re: European Indiegogo Backer tracking details
As much as I understand what Hubsan want to do I would prefer to have my Zino before than wait for it with a new firmware because the operation requires maybe 2/3 minutes instead ship my zino is taking days or weeks (and now maybe after Christmas if lucky). Don't know the firmware revision they loaded in, but in the meantime they released a new one so we should update anyway so this adavtange of waiting is perfectly useless. I know not everyone is so smart to use a computer and update a drone, but I think it's their problem and should learn to do that anyway if they want to use a Zino or any other drone. I am sad and angry with hubsan to not have my drone before xmas, know the reason is for this firmware makes it even worst....
Anyway, the packages seem free from customs 2 days ago, it's now the 19th and I still don't have any tracking, another hubsan broken promise? They are growing, maybe they should start to think a way to compensate for such, maybe a discount for an extra battery
Anyway, the packages seem free from customs 2 days ago, it's now the 19th and I still don't have any tracking, another hubsan broken promise? They are growing, maybe they should start to think a way to compensate for such, maybe a discount for an extra battery
Last edited by Mailok on Wed Dec 19, 2018 7:22 am, edited 1 time in total.
- me_28b68NLTYo
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- Location: Italia
Re: European Indiegogo Backer tracking details
I agree, this delay is unacceptable. it seems almost an excuse to justify their delay. shame because this drone seems to promise very well from many points of view.Mailok wrote: ↑Wed Dec 19, 2018 4:05 amAs much as I understand what Hubsan want to do I would prefer to have my Zino before than wait for it with a new firmware because the operation requires maybe 2/3 minutes instead ship my zino is taking days or weeks (and now maybe after Christmas if lucky). Don't know the firmware revision they loaded in, but in the meantime they released a new one so we should update anyway so this adavtange of waiting is perfectly useless. I know not everyone is so smart to use a computer and update a drone, but I think it's their problem and should learn to do that anyway if they want to use a Zino or any other drone. I am sad and angry with hubsan to not have my drone before xmas, know the reason is for this firmware makes it even worst....
Anyway, the packages seems free from customs 2 days ago, it's now the 19th and I still don't have any tracking, another hubsan broken promise? They are growing, maybe they should start to think a way to compensate for such, maybe a discount for an extra battery
- 1533304278754eD
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- Joined: Wed Nov 07, 2018 3:47 pm
- Location: ITALY
Re: European Indiegogo Backer Zino tracking details
Hi, all Zino's arrived in Netherland are all resting pieces for all resting Indiegogo backers haven't yet reiceved it?Hubsan-Ailsa wrote: ↑Tue Dec 18, 2018 10:46 pmDear Indiegogo Backer,
Thanks for your support of Hubsan Zino
Sincerely sorry for the delay
As you know we updated the Zino firmware in Hubsan official website on 10th Dec.
In order to make our backers and customer fly the Zino with new firmware.So we shipped the Zino with new firmware by the air parcel again.
It is estimated arrived in Dec 17th .so we promised you the Zino will ship on 17th or 18th Dec.
While this dispatch is still in Netherland custom now.we have urged the Fedex staff must have arrange the shipment to our Netherland office today
Then we will ship your Zino at the first time once we get the Zino.
Fedex: 813510910697
Lastly we will update the tracking details in Hubsan forum every day.
Them are 26 pieces:
Thanks
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- Posts: 26
- Joined: Tue Oct 30, 2018 10:04 am
Re: European Indiegogo Backer Zino tracking details
1533304278754eD wrote: ↑Wed Dec 19, 2018 1:18 pmHi, all Zino's arrived in Netherland are all resting pieces for all resting Indiegogo backers haven't yet reiceved it?Hubsan-Ailsa wrote: ↑Tue Dec 18, 2018 10:46 pmDear Indiegogo Backer,
Thanks for your support of Hubsan Zino
Sincerely sorry for the delay
As you know we updated the Zino firmware in Hubsan official website on 10th Dec.
In order to make our backers and customer fly the Zino with new firmware.So we shipped the Zino with new firmware by the air parcel again.
It is estimated arrived in Dec 17th .so we promised you the Zino will ship on 17th or 18th Dec.
While this dispatch is still in Netherland custom now.we have urged the Fedex staff must have arrange the shipment to our Netherland office today
Then we will ship your Zino at the first time once we get the Zino.
Fedex: 813510910697
Lastly we will update the tracking details in Hubsan forum every day.
Them are 26 pieces:
Screenshot_2018-12-19 Track your package or shipment with FedEx Tracking.png
Thanks
26 boxes. WEIGHT 802.48 lbs or 364 kgs.
- 1533304278754eD
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- Joined: Wed Nov 07, 2018 3:47 pm
- Location: ITALY
Re: European Indiegogo Backer Zino tracking details
Yes, the tracking number she revealed is a reference master codePowerPhoto wrote: ↑Wed Dec 19, 2018 1:24 pm1533304278754eD wrote: ↑Wed Dec 19, 2018 1:18 pmHi, all Zino's arrived in Netherland are all resting pieces for all resting Indiegogo backers haven't yet reiceved it?Hubsan-Ailsa wrote: ↑Tue Dec 18, 2018 10:46 pmDear Indiegogo Backer,
Thanks for your support of Hubsan Zino
Sincerely sorry for the delay
As you know we updated the Zino firmware in Hubsan official website on 10th Dec.
In order to make our backers and customer fly the Zino with new firmware.So we shipped the Zino with new firmware by the air parcel again.
It is estimated arrived in Dec 17th .so we promised you the Zino will ship on 17th or 18th Dec.
While this dispatch is still in Netherland custom now.we have urged the Fedex staff must have arrange the shipment to our Netherland office today
Then we will ship your Zino at the first time once we get the Zino.
Fedex: 813510910697
Lastly we will update the tracking details in Hubsan forum every day.
Them are 26 pieces:
Screenshot_2018-12-19 Track your package or shipment with FedEx Tracking.png
Thanks
26 boxes. WEIGHT 802.48 lbs or 364 kgs.