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ZINO Canada order
Posted: Tue Dec 18, 2018 8:00 am
by arttaylor
Just heads up Order #8949 to Canada,still not received,I got a reply from Albert in the US,he has replied to me every time,he tells me they had a problem with the shipment returning because of the second battery,you think Hubsan should of known this,I feel like I,m getting the run around.Where is my package,I ordered this Nov 6 .I enjoyed your product H501s but I feel like this may end,If I do not get confirmation of a tracking number by todays end,I will be requesting a refund.JUST TOO BAD HUBSAN.
Re: ZINO Canada order
Posted: Tue Dec 18, 2018 11:21 am
by ge_504b6aPsfA
Same thing happened to my Canada order.it got sent back to the California store.I think he said it wasn't labeled properly.finally did receive it but the preordered batteries and spare props were not allowed thru customs.asked them to ship fedex and they said they can't do that.what's up this Hubsan company anyhow?
Re: ZINO Canada order
Posted: Wed Dec 19, 2018 5:38 am
by Hubsan-Ailsa
Hello arttaylor,
For this second battery issue ,I am confirming with our colleague in USA.Will feedback to you tomorrow.
Re: ZINO Canada order
Posted: Wed Dec 19, 2018 10:57 am
by ge_504b6aPsfA
Would you investigate my issue order #8531 also?