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Gimbal protection error - Zino 0x0004 - Warranty Service - Shipped back to Hubsan USA Office

Posted: Mon Dec 17, 2018 5:12 pm
by zinofan
Just got my Zino in the mail today and did all the firmware updates and when I go into the APP and try ti fly, it shows a gimbal protection error, along with a 0x0004 error under status. I have remove the gimbal protector of course and rebooted several times.

Please help.

UPDATE: Zino has been shipped back to Hubsan USA.


Re: Gimbal protection error - Zino 0x0004

Posted: Tue Dec 18, 2018 6:19 am
by Hubsan-Ailsa
Hello,

may I know if you noticed the pictch angle during flight?If it is big .which will shows 0x0004 error code.

Re: Gimbal protection error - Zino 0x0004

Posted: Tue Dec 18, 2018 9:09 am
by SkillPig


Here is how I fix my Gimbal (its gone three times)

Re: Gimbal protection error - Zino 0x0004

Posted: Tue Dec 18, 2018 11:02 am
by zinofan
Hubsan-Ailsa wrote:
Tue Dec 18, 2018 6:19 am
Hello,

may I know if you noticed the pictch angle during flight?If it is big .which will shows 0x0004 error code.
It gives that error before flight and during flight. The camera wont do anything except point down.

Re: Gimbal protection error - Zino 0x0004

Posted: Tue Dec 18, 2018 11:04 am
by zinofan
SkillPig wrote:
Tue Dec 18, 2018 9:09 am


Here is how I fix my Gimbal (its gone three times)
Will this void my warranty? At the end of the day, shouldn't the gimbal just work and not require a reset?

Re: Gimbal protection error - Zino 0x0004

Posted: Tue Dec 18, 2018 11:28 am
by SkillPig
I got this video from Hubsan - I just added the English over the top. Im not here to give you legal advice but this fixed it for me.

Re: Gimbal protection error - Zino 0x0004

Posted: Wed Dec 19, 2018 5:36 am
by Hubsan-Ailsa
Hello zinofan ,

You can solve this error 0X0004 by skillpig 's video.

Thank skillpig sharing with his solution exprience.

Re: Gimbal protection error - Zino 0x0004

Posted: Wed Dec 19, 2018 4:15 pm
by zinofan
Hubsan-Ailsa wrote:
Wed Dec 19, 2018 5:36 am
Hello zinofan ,

You can solve this error 0X0004 by skillpig 's video.

Thank skillpig sharing with his solution exprience.
Is this a permanent fix?

Re: Gimbal protection error - Zino 0x0004

Posted: Thu Dec 20, 2018 3:12 am
by Hubsan-Ailsa
Hello zinofan,

This is solution for the error code 0x0004.

https://youtu.be/yKQ2-3T3zkY

Hope will help you

Re: Gimbal protection error - Zino 0x0004

Posted: Wed Dec 26, 2018 8:12 am
by Sargent
Hello,

I am receiving the same gimbal error code. I updated to the latest firmware. I took off the back plate to reset the gimbal but saw no reset button. Could you please send picture of the button and explain the process better?

Thank you for your help.