Hubsan Official Forum

Hi,
I want cancel my indiegogo Order (#160) but you not answer to my email... I have order an extra battery too on your website (order # 2372).
Can I have an answer please.

Thank You

Hello Riseandfall,

Sorry for the delay

For the Indiegogo 160 ,we will ship it in Next Monday or Tuesday.Don't you want to fly with the Zino?

I’ve received a mail by GLS, the Zino arrive monday but I will refuse it... I don’t want to fly with it, because I’ve look all the bugs and the first french test is very bad:

https://www.helicomicro.com/2018/12/02/hubsan-zino-le-test/

I’ll refuse the Zino and I want to be refund

Hubsan-Ailsa wrote: ↑

Sat Dec 15, 2018 3:58 am

Hello Riseandfall,

Sorry for the delay

For the Indiegogo 160 ,we will ship it in Next Monday or Tuesday.Don't you want to fly with the Zino?

I have also requested that mine not be shipped (Indiegogo pledge 207) multiple times in emails with no reply. I am in the same situation. Due to the lower bitrate than advertised and very high compression of the videos, the "4k UHD" resolution seems like 1080p. The videos are great on a phone, but are less stunning on a computer screen, and look terrible on a large screen TV. Not to mention the strange behavior of some of the videos I have seen with the video changing color suddenly for an instant. There has been no solution/cause found by Hubsan so far. I know it isn't every Zino that has been affected by this, but enough to cause concern.

Guys,
It looks you forgot the fact that Indiegogo is not a shopping website. You have backed it.

Hey Ailsa, no answer !

I have Listen that Hubsan is a good entreprise, but tou don’t answer, it’s look lile very professional in fact...

Hello Riseandfall ,

If you want to refund ,I will help you the refund .

Ok,
This is what I want. But why you don’t answer to my mail and you answer on the forum ?
If you have answer before, you will have not shipp the zino for nothing...

Ok,
You tell me you will help to refund but I have no answer in my mail !!!