Battery, customs, Russia, return.

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grandyucha
Posts: 15
Joined: Sun Oct 14, 2018 4:40 am

Battery, customs, Russia, return.

Post by grandyucha » Thu Dec 13, 2018 2:47 pm

Hello Hubsan. My order is # 2352 batteries and propellers for ZINO. You wrote to me that customs returned my order back. I refuse it. How to return the money?

grandyucha
Posts: 15
Joined: Sun Oct 14, 2018 4:40 am

Re: Battery, customs, Russia, return.

Post by grandyucha » Fri Dec 14, 2018 1:45 pm

Tell me what I need to do to quickly issue a refusal. You wrote me like this:
"Hi the battery of this order was returned today by customs and it mentioned it doesn't support export. I am afraid that we need to cancel this order for now, please could you advise if you permit the refund process?"
If you can not send my order # 2352 on your site, then we will quickly issue a refund, I will buy in another place.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Battery, customs, Russia, return.

Post by Hubsan-Ailsa » Sat Dec 15, 2018 3:55 am

Hello grandyucha ,

For the order 2352,we will refund you Next Monday

Sorry for the inconvenience

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Battery, customs, Russia, return.

Post by Hubsan-Ailsa » Sat Dec 15, 2018 3:56 am

Hello grandyucha ,

For the order 2352,we will refund you Next Monday

Sorry for the inconvenience

grandyucha
Posts: 15
Joined: Sun Oct 14, 2018 4:40 am

Re: Battery, customs, Russia, return.

Post by grandyucha » Sat Dec 15, 2018 11:14 am

Ok, I look forward to it.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Battery, customs, Russia, return.

Post by Hubsan-Ailsa » Mon Dec 17, 2018 6:02 am

Hello grandyucha ,

Sincerely sorry for I checked that we still not refund you as I promised today.

There must refund you tommorow.

Sorry for that

grandyucha
Posts: 15
Joined: Sun Oct 14, 2018 4:40 am

Re: Battery, customs, Russia, return.

Post by grandyucha » Mon Dec 17, 2018 10:47 am

Yes, I understand, I'm waiting for tomorrow, ok.

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