"Pink" Screen in App and Video
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- Posts: 19
- Joined: Mon Oct 01, 2018 8:56 am
"Pink" Screen in App and Video
Good day all, I received my Zino a few days ago and have done a few test flights. All works well, except I get this "pink" flash on the screen every so often. It shows in the app and it shows in the subsequent video when viewing later.
Any ideas?
Here are some examples of what I'm talking about.
This is a still of that shows in the app and in the video
https://www.dropbox.com/s/fpg1eb41o0...81611.jpg?dl=0
It only lasts for a brief second then everything is fine. This is a still of a second later in the same video
https://www.dropbox.com/s/pk9jxyn2a2...81908.jpg?dl=0
Sorry for pictures of a PC screen
Here is a video (shot in 1080p) where you can see the issue @ 1.12, 2.24, 4.05, and 4.27
https://www.dropbox.com/s/5j9xd8vn5o31y5m/20181211_162243_0004_AA.MP4?dl=0
Not sure if it makes a difference, but this was shot in the country with an android phone
I did not order this direct through Hubsan, so I'm not sure if it's correct to come to Hubsan, or go through the distributor? I've already sent an email.
Any ideas?
Here are some examples of what I'm talking about.
This is a still of that shows in the app and in the video
https://www.dropbox.com/s/fpg1eb41o0...81611.jpg?dl=0
It only lasts for a brief second then everything is fine. This is a still of a second later in the same video
https://www.dropbox.com/s/pk9jxyn2a2...81908.jpg?dl=0
Sorry for pictures of a PC screen
Here is a video (shot in 1080p) where you can see the issue @ 1.12, 2.24, 4.05, and 4.27
https://www.dropbox.com/s/5j9xd8vn5o31y5m/20181211_162243_0004_AA.MP4?dl=0
Not sure if it makes a difference, but this was shot in the country with an android phone
I did not order this direct through Hubsan, so I'm not sure if it's correct to come to Hubsan, or go through the distributor? I've already sent an email.
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- Posts: 1027
- Joined: Mon Apr 16, 2018 10:43 pm
Re: "Pink" Screen in App and Video
Hello robmwpropane,
Sorry I can't access to your video.
waiting for your feedback
Sorry I can't access to your video.
waiting for your feedback
Re: "Pink" Screen in App and Video
Is that pre update or post? mine did it pre after update it didn't do it but going to try a different sd card faster one don't know if that will help i will find out today.
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- Posts: 1027
- Joined: Mon Apr 16, 2018 10:43 pm
Re: "Pink" Screen in App and Video
Hello robmwpropane,
Would you mind to tell us your order number or email?
Hope will help you.
Would you mind to tell us your order number or email?
Hope will help you.
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- Posts: 19
- Joined: Mon Oct 01, 2018 8:56 am
Re: "Pink" Screen in App and Video
Sorry for the late response. (I have work, kids, etc.)
Mrs. Ailsa, it's a dropbox link, I've tried it on multiple computers / phones, all work. Please copy paste url.
I did not order direct from Hubsan (as stated in the first post). It was from an ebay seller in the US.
The video was shot post update. I did order a faster sd card, but it'll take a few days for arrival. So far, it looks like a pretty common problem from a lot of videos on youtube.
Examples;
https://youtu.be/A-1V87b_Cew?t=43
https://youtu.be/_1z4g471pcE?t=389
https://youtu.be/hNURgyMPcIw?t=50
Mrs. Ailsa, it's a dropbox link, I've tried it on multiple computers / phones, all work. Please copy paste url.
I did not order direct from Hubsan (as stated in the first post). It was from an ebay seller in the US.
The video was shot post update. I did order a faster sd card, but it'll take a few days for arrival. So far, it looks like a pretty common problem from a lot of videos on youtube.
Examples;
https://youtu.be/A-1V87b_Cew?t=43
https://youtu.be/_1z4g471pcE?t=389
https://youtu.be/hNURgyMPcIw?t=50
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- Posts: 124
- Joined: Wed Oct 24, 2018 7:52 am
Re: "Pink" Screen in App and Video
I had this issue today. While during panorma - both phone screen had pink flashes few times. Checked the video later and it also has flash of pink screen few times.
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- Posts: 97
- Joined: Sat Oct 27, 2018 3:23 pm
Re: "Pink" Screen in App and Video
Me too. I've had it since I first got mine. But,I believe it's from WiFi in my area. My other quads do it as well. Possibly,some shielding is needed.
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- Posts: 1027
- Joined: Mon Apr 16, 2018 10:43 pm
Re: "Pink" Screen in App and Video
Hello All,
For the Pink screen,may I know if this issue often occured in your video or just one or two time?
For the Pink screen,may I know if this issue often occured in your video or just one or two time?
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- Posts: 124
- Joined: Wed Oct 24, 2018 7:52 am
Re: "Pink" Screen in App and Video
In a 3 min video occurred 3 times. Will keep a track and list you know.
Re: "Pink" Screen in App and Video
I watch various users Zino videos on youtube. I see pink flash issue very often.