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The gimball don't work (Solved! NEW ZINO!)

Posted: Sun Dec 09, 2018 6:34 am
by me_24733Rj73H
after a few flights, the spin gimball stopped working! at first it was jerky, now it does not work anymore. the motor turns freely with your hands, but does not move during rotation! I've already tried to do the calibration, but it does not change anything! any suggestion? Alisa what do you think?

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 6:39 am
by SkillPig
I have the same issue. Does your error code = error 0x4? The red gimbal protection keeps flashing on screen?

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 7:29 am
by me_24733Rj73H
No no... This Is Crazy, nothing error on screen!!

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 11:36 am
by SkillPig
Have you solved it?

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 1:33 pm
by me_24733Rj73H
No... What s the mail for technical support? Maybe i resend It in back..

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 2:24 pm
by fb_43b9ftbKWM
me_24733Rj73H wrote:
Sun Dec 09, 2018 1:33 pm
No... What s the mail for technical support? Maybe i resend It in back..
When I required support for another Hubsan product a while back, I sent my e-mail to service@hubsan.com and some days later got a reply from Shally Liu.

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 7:49 pm
by bsonic31
mine does the same thing. 0x4 gimble statis and red flashing gimble protection error.

Re: The rotation gimball stop working!

Posted: Sun Dec 09, 2018 9:40 pm
by Hubsan-Ailsa
Hello me_24733Rj73H,
For the issue of the gimbal stop working ,would you mind to provide the video for demonstrating this issue?Just for better checking and offer the right solution.

Re: The rotation gimball stop working!

Posted: Mon Dec 10, 2018 12:55 am
by me_24733Rj73H
Hi ailsa, how i Can provide the video? What s your email?
I have no error message on screen...the gimbal status Is "normal"...
Oh another BIG PROBLEM it's that we Can stop the RTH function by transmitter... This Is a very big issue because we Can t give control in case the zino Is near a tree or a Building...

Re: The rotation gimball stop working!

Posted: Mon Dec 10, 2018 1:07 am
by me_24733Rj73H
However ailsa , the strange thing it's the gimbal working at 66%... With the zino in my hand It move up and down and tilt ... But It can't rotate on the parallel plane to the ground...
I hope I explained myself, my English is not so good