Order #8416 (zino set plus 2 extra batteries)

[solos]

On 13th October 2018, I placed the order through Hubsan website for the ZIno set plus 2 additional batteries (with USD$50 discount - first 1000 order ). Hubsan informed me that due to the two extra batteries, the item can only be shipped via express shipping. I duly paid the additional USD30 for the express shipping to one nancy.huang@hubsan.com via paypal as the website link that Hubsan gave me to pay for the additional shipping charge cannot be executed.

On 24th Nov 2018, Hubsan informed me that Hubsan will ship the Zino set with 1 extra battery from China and will ship the other battery from its US office. I am agreeable to it as long I am not paying any additional fees.

Today 5th December 2018, I am still waiting for the tracking number for both shipments despite paying for express shipping.

Can Hubsan expedite shipping my paid items?

....waiting patiently in Singapore but my patience running thin...

[Mavros777]

You were better off being another 10000km away from shenzhen ie the usa. You would have got your zino by now. The problem is now they're not responding to enquiries so you can't get an update.

[solos]

Finally, yesterday in singapore, i received my zino set without the two extra batteries which i ordered. Ailsa, please assist to expedite the shipment for the two additional batteries. Thank you

[Hubsan-Ailsa]

Hello solos,

For this order 8416 battery shipment ,I will email you now .

[solos]

Ailsa, I am still waiting for the tracking number for shipment of two extra batteries for Zino set.Please assist.

[solos]

Ailsa, i am still waiting for the tracking no for the extra 2 batterues which i had ordered since october 2018. Please expedite the shipping. I hope i can receive both batteries bf new ywar and i had paid for express shipping.

[solos]

Ailsa, i am still waiting for the tracking no for the extra 2 batterues which i had ordered since october 2018. Please expedite the shipping. I hope i can receive both batteries bf new ywar and i had paid for express shipping.

[solos]

Hubsan split my order into 2 consignments; 1zino set with 1 extra battery and the other consignment to be shipped from US office. I paid for express shipping when earlier requested by hubsan due to the extra batteries. I have received the zino set without any extra battery via order no 8412275340 in singapore. I have taken an unboxing video which i can attach if requested to show that there is no extra battery inside the parcel.The tracking no for the other consignment 8412275395 is shipped to new zealand. I strongly believe hubsan gave me a wrong tracking no. Can Hubsan resolve this and send me my two extra batteries asap?

20181219_084503.jpg (389.9 KiB) Viewed 7307 times

[solos]

Sorry...the other parcel was sent to australia not new zealand. See attached

Screenshot_20181211-114417_Chrome.jpg (190 KiB) Viewed 7304 times

[Hubsan-Ailsa]

Hello solos ,

For two extra battery shipment ,I have email you.Hope will help you.