I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

TwanBlack
Posts: 36
Joined: Sun Oct 21, 2018 2:49 pm

Re: I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

Post by TwanBlack » Tue Jan 08, 2019 2:56 am

Hubsan-Ailsa wrote:
Tue Jan 08, 2019 2:30 am
Hello TwanBlack ,

Sorry for not I just ignore this topic,I need to get the confimed shipping details then I can updates.

Now We got the Fedex latest updates that this Zino dispatch will release in few days.

Any change or updates will update in the Hubsan official forum.thanks
So if I call them again today they'll confirm that there has been a progress and that documents has been send?

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

Post by Hubsan-Ailsa » Tue Jan 08, 2019 3:33 am

Hello TwanBlack ,

We get the updates from Fedex that this Zino dispatch will release in few days.You can call it for further confirmation.

Any issue or updates,please feel free to leave message.

Both of us want to get the Zino as soon as possible.

TwanBlack
Posts: 36
Joined: Sun Oct 21, 2018 2:49 pm

Re: I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

Post by TwanBlack » Tue Jan 08, 2019 3:40 am

Hubsan-Ailsa wrote:
Tue Jan 08, 2019 3:33 am
Hello TwanBlack ,

We get the updates from Fedex that this Zino dispatch will release in few days.You can call it for further confirmation.

Any issue or updates,please feel free to leave message.

Both of us want to get the Zino as soon as possible.
At least give us an extra battery as compensation lol.

TwanBlack
Posts: 36
Joined: Sun Oct 21, 2018 2:49 pm

Re: I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

Post by TwanBlack » Tue Jan 08, 2019 6:47 am

Yeah, just ignore the message again

Mailok
Posts: 17
Joined: Mon Dec 10, 2018 9:16 am

Re: I just called FedEx Netherlands and this is what happened! Hubsan this needs an explanation!

Post by Mailok » Tue Jan 08, 2019 8:07 am

TwanBlack wrote:
Tue Jan 08, 2019 6:47 am
Yeah, just ignore the message again
They are a chinese company in the end, they don't know how to handle customers. Maybe they are the best in build cheap nice tech things, but they are far behind on how create a base of loyal customers, something that require skills they can't copy. I won't buy any more Hubsan products, they lost a customer and they don't even care looking at the numbers, but for sure I will tell this story to any future hubsan customer about how they care to customers and how they can't fix the mess they create: even if only a couple won't buy from this company I will be happy.

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