Gimbal protection error - Zino 0x0004 - Warranty Service - Shipped back to Hubsan USA Office

[peterkng]

I’ve tried the fix behind the gimbal as previous stated and could not locate a button and was worried of messing it up even more. We need a fix ASAP this is ridiculous.

The fix is the reset button

[zinofan]

Does not work at all.

[peterkng]

Does not work at all.

If done correctly and it did not fix it then it is probably a hardware issue i.e broken.

[ge_38d322Tv8y]

I’ve tried the fix behind the gimbal as previous stated and could not locate a button and was worried of messing it up even more. We need a fix ASAP this is ridiculous.

The fix is the reset button

Looks like you have to lift up the ribbon to get access to the button?

[ge_38d322Tv8y]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

[zinofan]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

Bingo

[fb_43b9ftbKWM]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

So, after all there is no "reset button" on the Zino's gimbal?
The place you are supposed to push on is basically the backside of a connector of a flex flat cable that in some cases has slipped out of its socket and needs to be pushed/locked in place again?

[zinofan]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

So, after all there is no "reset button" on the Zino's gimbal?
The place you are supposed to push on is basically the backside of a connector of a flex flat cable that in some cases has slipped out of its socket and needs to be pushed/locked in place again?

Thats how I see it.

[ge_38d322Tv8y]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

So, after all there is no "reset button" on the Zino's gimbal?
The place you are supposed to push on is basically the backside of a connector of a flex flat cable that in some cases has slipped out of its socket and needs to be pushed/locked in place again?

Yep exactly

[zinofan]

So took off the cover behind the gimbal and disconnected the fpc connector that is super tiny tried the best I could to retach and powered on with same issue. I left the power on with my camera display and gently pushed the fpc connector around until it stopped moving. I rechecked the gimbal response and it reacted immediately and is good as new. The new test will be in flight tomorrow to see if the connection stays.
It’s definitely not a button you push but more of a fpc connecting just like changing out a screen on a phone where the ribbons attach.

This is definitely where Hubsand needs to start it appears the connection is coming loose.

So, after all there is no "reset button" on the Zino's gimbal?
The place you are supposed to push on is basically the backside of a connector of a flex flat cable that in some cases has slipped out of its socket and needs to be pushed/locked in place again?

Yep exactly

Ailsa emailed asking for a video. I sent a video. I am hoping for a simple replacement.