Request for refund from Indiegogo backer

eur_5b96eCarVr
Posts: 10
Joined: Sun Oct 07, 2018 2:19 am

Re: Request for refund from Indiegogo backer

Post by eur_5b96eCarVr » Mon Jan 14, 2019 10:41 am

Hubsan-Ailsa wrote:
Fri Jan 11, 2019 9:00 pm
Hello me_b5bd1iK6j2,

Sorry not Hubsan hold USD$24,Because of Indiegogo platform fee and procedure fee.We just received USD$275 from Indiegogo.

So we refund you USD$275.Hope to get your kindly understand.

Hello eur_5b96eCarVr,

We will refund you as soon as possible.Thanks for your support of Hubsan Zino.
Hi Ailsa,
I sent you a private message for the refund via PayPal as you proposed.
Thank you

eur_5b96eCarVr
Posts: 10
Joined: Sun Oct 07, 2018 2:19 am

Re: Request for refund from Indiegogo backer

Post by eur_5b96eCarVr » Wed Jan 16, 2019 4:05 am

Hi Ailsa, I have sent you in private the authorization to make the refund via PayPal. You can control? Thank you

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Request for refund from Indiegogo backer

Post by Hubsan-Ailsa » Wed Jan 16, 2019 8:19 am

Hello eur_5b96eCarVr,

Yes,It is estimated to refund you tomorrow.thanks

eur_5b96eCarVr
Posts: 10
Joined: Sun Oct 07, 2018 2:19 am

Re: Request for refund from Indiegogo backer

Post by eur_5b96eCarVr » Fri Jan 18, 2019 1:13 am

Hubsan-Ailsa wrote:
Wed Jan 16, 2019 8:19 am
Hello eur_5b96eCarVr,

Yes,It is estimated to refund you tomorrow.thanks
Hi Ailsa,
there are news about the refund via PayPal?
I have not received anything yet.
Thank you

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Request for refund from Indiegogo backer

Post by Hubsan-Ailsa » Fri Jan 18, 2019 5:52 am

Hello eur_5b96eCarVr.

Kindly check your paypal account.we refund you today.thanks

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