To Ailsa "Problem after Android App. updata (1.6.4)"

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me_3ce942yJox
Posts: 12
Joined: Wed Dec 26, 2018 4:22 am
Location: Ireland

To Ailsa "Problem after Android App. updata (1.6.4)"

Post by me_3ce942yJox » Mon Jan 14, 2019 12:34 pm

Hello Ailsa.
As I wrote to you in the e-mail. After the App. updata. My Zino crashed into tree after 7 minutes of flight, because I lost all control over him. My camera has been damaged.
I've reset it her and uploaded all new firmware update like you told me. Unfortunately didn't help because it is a mechanical damage.
Last email I wrote to you on January 11th.
I have sent you all details, photos and videos which you asked for and I still haven't get any answer.
I contacted you through my wife's email because she had all details to you. ( karolinka.klocek@wp.pl).
Could you tell me, how your warranty service looks like please?
Jakub Rejczak :roll:

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: To Ailsa "Problem after Android App. updata (1.6.4)"

Post by Hubsan-Ailsa » Tue Jan 15, 2019 3:49 am

Hello Jakub,

Sorry for my late reply

I email you for waiting for your flight log to further checking where is the issue.thanks

me_3ce942yJox
Posts: 12
Joined: Wed Dec 26, 2018 4:22 am
Location: Ireland

Re: To Ailsa "Problem after Android App. updata (1.6.4)"

Post by me_3ce942yJox » Tue Jan 15, 2019 4:00 am

Hello Ailsa.
I sent you 11th of January all details what you asked for.
I am sending this email again.
Check your email please.

me_3ce942yJox
Posts: 12
Joined: Wed Dec 26, 2018 4:22 am
Location: Ireland

Re: To Ailsa "Problem after Android App. updata (1.6.4)"

Post by me_3ce942yJox » Thu Jan 17, 2019 3:44 pm

Hello Ailsa.
I send you an email yesterday and I am waiting for your answer.

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