battery zino no information about sending

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zino62
Posts: 13
Joined: Wed Dec 19, 2018 5:30 am

battery zino no information about sending

Post by zino62 » Thu Jan 10, 2019 5:41 am

Hello
I bought a battery zino on the hubsan official site.
I am looking for information on the sending of my order (in preparation or sent) impossible to find
I am a little disappointed by the lack of information on this site.
thanks to help me.
Daniel
h1 order.jpg
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Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: battery zino no information about sending

Post by Hubsan-Ailsa » Thu Jan 10, 2019 5:48 am

Hello Daniel,

Sorry for there is no Zino battery stock in the Netherland office at present.

zino62
Posts: 13
Joined: Wed Dec 19, 2018 5:30 am

Re: battery zino no information about sending

Post by zino62 » Thu Jan 10, 2019 6:39 am

Thanks for answering
You tell me
there is no Zino battery stock in the Netherland office at present.

I want to cancel my command and get my money back.
Can you give me the procedure ?
thanks for your help
Daniel

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: battery zino no information about sending

Post by Hubsan-Ailsa » Thu Jan 10, 2019 8:02 am

Hello zino62,
Yes,I will help you refund for this order

zino62
Posts: 13
Joined: Wed Dec 19, 2018 5:30 am

Re: battery zino no information about sending

Post by zino62 » Thu Jan 10, 2019 9:39 am

Thank you it's professional on your part.
So i am waiting for your informations about this refund.
Daniel

zino62
Posts: 13
Joined: Wed Dec 19, 2018 5:30 am

Re: battery zino no information about sending

Post by zino62 » Fri Jan 11, 2019 7:22 am

hello Hubsan-Ailsa
You told me yesterday
there is no Zino battery stock in the Netherland office at present.
Can you tell me the procedure to make me refund I have no indication for now I paid with paypal it should be easier for you
thank you to inform me .I wanted to make a present for a friend but its seems difficult to buy an item on yours site..
it's the first time I order on your site and I admit I am a little disappointed by the lack of information.
Daniel

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: battery zino no information about sending

Post by Hubsan-Ailsa » Fri Jan 11, 2019 8:53 pm

Hello zino62 ,

For the order 2695,we refund it now.thanks for your support of Hubsan Zino.

zino62
Posts: 13
Joined: Wed Dec 19, 2018 5:30 am

Re: battery zino no information about sending

Post by zino62 » Sat Jan 12, 2019 4:54 am

Hello Hubsan-Ailsa
Actually I received a paypal refund notice for my battery.
Thanks for your help :)

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