Indiegogo status fulfilled but no tracking number

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Bellerophon
Posts: 45
Joined: Fri Nov 02, 2018 11:41 pm

Indiegogo status fulfilled but no tracking number

Post by Bellerophon » Fri Dec 14, 2018 6:22 pm

Hello Alisa,

My Indiegogo Contribution ID is 154. It shows as fulfilled on the Indiegogo website, but I have not received a tracking number. Can you supply that information for me. Thank you in advance for your help.

lijy74
Posts: 7
Joined: Thu Oct 18, 2018 3:33 am

Re: Indiegogo status fulfilled but no tracking number

Post by lijy74 » Fri Dec 14, 2018 8:10 pm

Bellerophon wrote:
Fri Dec 14, 2018 6:22 pm
Hello Alisa,

My Indiegogo Contribution ID is 154. It shows as fulfilled on the Indiegogo website, but I have not received a tracking number. Can you supply that information for me. Thank you in advance for your help.
I also did not get a tracking number.

My Indiegogo Contribution ID is 108
This is South Korea.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Hubsan-Ailsa » Sat Dec 15, 2018 3:43 am

Dear Indiegogo Zino Backer,

If you received the Indiegogo fulfilled status email,which means your Zino shipped out.

I will email these tracking details for you no late than Next Monday.

Kindly waiting for our tracking details

Bellerophon
Posts: 45
Joined: Fri Nov 02, 2018 11:41 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Bellerophon » Sat Dec 15, 2018 9:29 am

Thank you very much for your attention to this Alisa.

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Hubsan-Ailsa » Mon Dec 17, 2018 5:05 am

Dear all Indiegogo Backers,

We have updated the tracking numbers for one which received the fulfilled status email.


Other cutsomer's Zino will ship in Next two days from Netherland office.

josdoss
Posts: 40
Joined: Thu Oct 25, 2018 4:05 am
Location: Italy

Re: Indiegogo status fulfilled but no tracking number

Post by josdoss » Mon Dec 17, 2018 5:29 am

@Ailsa, please ... remenber to me.

My Indiegogo Contribution ID is 58 :)
I live in Italy

Hubsan-Ailsa
Posts: 1027
Joined: Mon Apr 16, 2018 10:43 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Hubsan-Ailsa » Mon Dec 17, 2018 7:21 am

Hello josdoss,

Sorry for the delay

Your Zino will be shipped in Next two days from Hubsan Netherland office.

Bellerophon
Posts: 45
Joined: Fri Nov 02, 2018 11:41 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Bellerophon » Mon Dec 17, 2018 9:03 am

I received an Indiegogo update today that says the following:

Dear Zino backers,

When you received the Indiegogo fulfilled email,which means your Zino has shipped .we had update the tracking numbers email to you.Kindly check.

If you not receive the fulfilled email,don't worry ,we will ship it today from Netherland office.

Waiting for your review video of the Zino




This tells me nothing. The Indiegogo website shows my status as backer number 154 as fulfilled. I have not yet received an email with a tracking number. Additionally as a United States backer, why would my Zino ship from the Netherlands? I appreciate any help you can provide.

Bellerophon
Posts: 45
Joined: Fri Nov 02, 2018 11:41 pm

Re: Indiegogo status fulfilled but no tracking number

Post by Bellerophon » Mon Dec 17, 2018 1:41 pm

The information I need is as follows:
  • Did my Zino ship?
    If so, what is the tracking number?
    If it has not shipped, when can I expect it to?
For reference; as I stated earlier, the Indiegogo website shows my contribution number 154 as fulfilled. I have not received an email with any shipping details.

Again, I appreciate your help in this matter.

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