I need my refund

[alburtia]

I already returned the Zino drone and on the tracking it said that it was delivered ,Tracking Number: 9405803699300730228477
Expected Delivery on I need my refund you all will not even email me back
TUESDAY
4
DECEMBER
2018
by
8:00pm

Status
Delivered
December 4, 2018 at 11:21 am

Delivered, Left with Individual

SOUTH EL MONTE, CA 91733

[Mavros777]

Why did you return it so quickly? What happened?

[Hubsan-Ailsa]

Hello alburtia ,

Sincerely sorry for my late reply.

I am confirming with our colleague in USA for this Zino.We will refund once we get the Zino.

Sorry for the inconvience.

[Cavius]

I canceled my order and I have been asking for a refund for a week now, I never got one even though my status is saying refunding. All of a sudden my drone has been shipped even though I told them I do not want the drone. I am asking for a return label so once the drone arrives I will be returning it straight away.

A terrible experience from a unprofessional company.

[Hubsan-Ailsa]

Hello,
Thanks for your support of Hubsan Zino
If you want to refund ,we will help you refund.would you mind to tell us your order number?

[Cavius]

I have already sent you a message Ailsa.

Order Number: 2465 and Order Number: 2496

Thanks.

[Hubsan-Ailsa]

Hi Sir,will confirm you back tomorrow morning our office time for the refund issues per your request .Thanks

[alburtia]

Thank you Alisha for my refund, but I was under the impression the shipping should have been included with the return of my money, Thank you so much and kindest regards.

[alburtia]

Sorry for the misspelling ,,, Thank you Ailsa

[Hubsan-Ailsa]

Hello Cavius,

For the order 2465 and 2496,we have refund yesterday.Kindly check .Any issue ,please feel free to contact us.

Hello alburtia ,

It's oke.Thanks for your support of Hubsan Zino