Hubsan Official Forum

Hi Jasen,

Thank you for contacting us. www.hubsanus.com is Tekstra Brands Retailer
If they are your seller then you are contacting the right place. If not please find out who the seller is.


However, we can still help you as the manufacturer. You can email me directly to vivian.franco@hubsan.com

Hello,

Thank you for update. What type of android phone are you using? Can you send me a video demonstrating what you are describing through our youtube Forum Tab to better diagnose you.

Please email me at vivian.franco@hubsan.com
Let me know in the email it is a Hubsan Forum Refererral For H109S Camera.
Thank you

Hello,

No it is not compatible with H507A. Please review attachment for all possibilities.

Great, Thank you for the update! We have a repair center in the United States, we would need to inspect it in order to determine if we can repair it or if covered under warranty. Where are you located?

Great, glad it's not. I understand how you feel. I live in the United States as well and I have come to realize that we along with Liberia and Myanmar are the only countries not using the metric system.

Thank you for contacting us with a great question.

Hubsan recommends to use with Iphone or Android Samsung phones.
Not all tablets and android phones are compatible.

Thank you for contacting us with a great question.

No, Hubsan was designed to display Meters.
I would advise you to find a unit of measure conversion device or application that will suit your needs.
manual calculation: 1 m=3.2808 ft

Hello Russell,

Indeed what Anne Lu is telling you is correct. I myself have told you the same thing.
If you need a repair center then contact me directly via email.

Have a great day!!

Hello, I understand. Thank you for your cooperation. Please update us.
If you need further assistance, please contact us.