Hubsan Official Forum

I hate to say this but you're probably going to find that your purchase of anything from Hubsan is going to turn out to be a horrible purchase. Customer service is horrible. When they respond, they will give you the runaround by asking the same questions over and over and hope you just go away. My z...

I had a recent problem and installed an older version (2.7.0) of the X Hubsan2 App. During a test flight, it seemed a bit "drifty" and not rock solid like it normally is. While going through the calibrations I noticed that while doing the IMU Calibration that the images shown (#4) and (#5) seemed to...

If anyone else has the same issue and runs across this post, I wanted to post what worked for me. I uninstalled updated app version 3.1.4 (I believe it's the latest update).... and re-installed ver 2.7.0 and the app now functions, My phone is a Moto E6 running Android 9 and I use it for the drone on...

The X Hubsan-2 app no longer seems to work on my Android phone. The screen just freezes with the Hubsan Logo / Name. I tried uninstalling the app and reinstalling and still the same problem. Anyone else had this issue.??

Just curious, Did you ever resolve anything with Hubsan? I've heard of numerous people that Hubsan did not respond while under warranty. (And quite a few that Hubsan did not contact even after the warranty period). Poor customer service. Just wondering if you ever resolved anything, .... and if not,...

In the beginning I was very impressed by Hubsan, but I came to realize that if something breaks, if I have technical issues or major problems, that I'm on my own. Hubsan customer support is NON EXISTENT for the the most part. Quite a number of people feel they have wasted their money. Hubsan needs t...

From what I can see, Hubsan is improving day after day. But anyway, the quality at the moment is really under expectations. I don't believe this statement is true at all. Quite the opposite actually. Hubsan provides absolutely no support after the sale. They won't even return your emails, forum pos...

It's a shame - They don't seem to care about their customers. There is ZERO customer support. In the beginning, there was a Hubsan rep that would frequent this very forum, but I don't believe anyone from Hubsan cares about the customer any longer or checks the forum. Pretty soon, nobody will buy the...

I'm sure you wont' get a reply at all from Hubsan. I wish I would have seen these issues before buying my Zino Pro Plus. You are correct, it is deception. I've made 10 flights total. Lots of issues after forced update. Hubsan Customer Support better improve or nobody is going to buy these drones. (B...

Did you recalibrate your compass?? If your drone is slowly rising, falling (and sometimes jerky movement forwards, backwards and side to side), I'd recalibrate the compass first. Especially after a firmware update. I have to be honest., My ZIno Pro Plus has been working fine and everytime I get the ...