Hubsan Official Forum

Hello Aisla, I sent you also e-mail twice for this issue. I have returned the drone to Hubsan Europe b.V. (Netherlands) and sent you a copy of the tracking documents in the e-mail. The trackingID is CE013887173GR. The order Number was #2414. The package was sent on December 12th and has now reached ...

Aisla I sent you PM.

The best thing you can do to yourself is return it and request refund. According to the warranty policy you have to claim refund withing 7 days from delivery.

I received an e-mail from an assistant in US(!) (I am EU customer) suggesting I should try the gimbal fix or to proceed with return/refund. I tried to locate the micro switch to reset it but I could not. I also updated the firmware (just in case) but unfortunately the problems remain. Connection to ...

I have exactly the same problem. After gimbal red error, the drone cannot any longer connect to the transmitter/phone.

I got my Zino two days ago, and I got in the application Gimbal Gyro Failure (Gimbal Status: Error 0x2). After resetting the controller and the aircraft by switching off and back on the app started losing connection. No Wifi signal present (the two blue front leds flash as well as the red led on the...