Hubsan Official Forum

Hubsan-Ailsa wrote: ↑

Wed Jan 16, 2019 8:19 am

Hello eur_5b96eCarVr,

Yes,It is estimated to refund you tomorrow.thanks

Hi Ailsa,
there are news about the refund via PayPal?
I have not received anything yet.
Thank you

Hi Ailsa, I have sent you in private the authorization to make the refund via PayPal. You can control? Thank you

Hello me_b5bd1iK6j2, Sorry not Hubsan hold USD$24,Because of Indiegogo platform fee and procedure fee.We just received USD$275 from Indiegogo. So we refund you USD$275.Hope to get your kindly understand. Hello eur_5b96eCarVr, We will refund you as soon as possible.Thanks for your support of Hubsan ...

Hello, The Zino dispatch will arrive in the Netherland today,we will arrange the Zino to all Backers. I emailed you for the refund procedure.thanks Hello, I request the cancellation of the Zino expedition and I accept the partial reimbursement and as Indiegogo has already paid Hubsan 275 eur I expe...

Since I do not receive a response from the customer service, despite repeated requests, to the request for cancellation of the Indiegogo order I ask if there is an Indiegogo backer who has obtained a refund or, at least, the start of the refund procedure and if it was possible to cancel the shipment...

Hello eur_5b96eCarVr , Sincerely sorry for the delay Once the Zino arrive in Netherland office ,we will ship you at the first time. Hi Ailsa, I'm sorry that you continue not to understand: it was a royal for Christmas, so I do not care anymore. I contacted Albert Escobedo to get the shipment cancel...

Hello, I appeal to all the moderators of the forum and, in particular to Ailsa, if it has the goodness to respond. Given the mistake with the delivery of Zino, considering that the tracking number that I received from GLS concerns only the taking charge not having been delivered yet Zino from Fedex ...

Hi Ailsa, you could deign me for an answer by courtesy, I have Contribution ID Indiegogo 258, I sent you two messages in private, I sent two emails to  kevin.chen@hubsan.com and albert@hubsan.com both unanswered, I am deluded to receive Zino for Christmas being the expedition scheduled for November ...

Hi Ailsa,
I have Contribution ID Indiegogo 258, i was waiting for Zino for Christmas, but it was not like that, therefore you can indicate the procedure to block the sending of Zino and get a refund of the amount paid. Thank you

Hello fb_e78f3wGZjc , Sincrely thanks for your support of Hubsan Zino and sorry for the delay We did not make fun of you.we respect all customer,their suggestion and ideas. You won't lose your money .I am sure you will receive the Zino . Once this dispatch arrive in Hubsan Netherland office ,we wil...